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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 440 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)'s excellent picture quality and ease of use with apps and setup. The TV's sleek design and perfect size for a living room are also appreciated, along with its easy assembly and fast streaming response. However, some customers have reported issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 440 reviews
  • Rated 5 out of 5 stars

    What a difference!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV arrived on time and set up was quick. The color and quality are superior to my 2 year old Visio that died. I am very satisfied with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new tv so far. The quality is above and beyond anything my previous tv could do so im very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Was really laggy but nice picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the picture quality but the reason i returned it was because it was too laggy. It was 2 times slower then my old tv. Only difference was the size. The colors was really nice and my kids loved the games

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MohammadK,

      Thank you for your feedback. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Solid Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beuatiful TV, image is clear. Subtle update compared to 2024, but noticeable. Much bigger compared to the 55-in Really happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung TV. The color is bright & the picture itself is very clear. I just wish it had " voice" command!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice tv. The tv works good. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was a gift for my daughter. She loves the tv and the quality of the picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satified customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for a great price. Very pleased with my purchase and the help received in making it. The lnowledge and patience of my sales associate made the experience very palatable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Samsung delivered as expected. Store pickup with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is much more superior than really any other tv I've owned. Plus its works with my other Samsung devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some hits, some misses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as well as a Samsung soundbar for our living room. Unfortunately you can't directly connect to the TV and have to do a Bluetooth connection for the soundbar...which is not a great sound quality. Picture is great overall, as was setup and connecting to streaming services, I will say navigating the TV apps to watch shows is more difficult than just using our Firestick but depends on what you are used to overall.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi user214372,

      We appreciate your feedback on the U8000F. Please know your TV can connect to external soundbars via HDMI as well as Bluetooth connection.

      If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great TV all around!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been awhile since we’ve bought a newer TV. To us it almost looks like it’s in 3D also in GREAT color. We just love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You’ll love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and sound. Very easy to set up. An Amazing price for such a large TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size screen for my room. The picture is so clear and it's easy to log into my apps. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv great service really good delivery people

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Crystal TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good TV as advertised, which is why I only gave it 3 stars. You want 5 from me, enhance the picture quality for me in an indistinguishable way that no other TV can compare. Sound bougie?

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Martjuan,

      It's great to hear you are enjoying your U8000F TV. If you would like to adjust the image, you can make several changes to better suit your viewing environment and content type.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
      • Standard – Ideal for general viewing
      • Dynamic – Brighter and more vibrant for well-lit spaces
      • Eco – Optimized for energy efficiency
      • Movie – Best for viewing in low light
      • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

      You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

      If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality tv, great picture, easy setup, love the free Samsung tv channels. Sound quality isn’t the best, the tv doesn’t get very loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the TV 65 inch. I put it in a man cave and it looks good in there and I will recommend it to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional For The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an exceptional TV for the price. I would buy it again in a heart beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At The Movies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, i came up with this Samsung TV...shows good clear pictures with color view and all. Its a pretty good TV for your money.

    I would recommend this to a friend