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Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 327 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality of the 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025), frequently praising its excellence. The ease of setup and user-friendliness are also highlighted as positive aspects. While some users expressed concerns about the remote control, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 327 reviews
  • Rated 5 out of 5 stars

    65” Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, haven’t used as yet so I don’t know the picture, sound or brightness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price. Employees were super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy from Best Buy Billings!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase experience and we are loving our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing my old (Not Samsung Brand) is the Best decision and investment I ever made at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality in sound and image and the price is very economical, excellent product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. Remote is not that good. Does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my purchase. Samsung products are the best for me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good... haven't had any problems so far..

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Stevenrebecca,

      Thanks for taking a moment to review Samsung’s U8000F TV. If you’re experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints with the TV. Nice GUI and very responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, rep helped me to find the best price. Work as stated. Very happy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV approximately 3 weeks ago and have had network connection failures constantly. I returned it back to BB and they replaced with the same model. To no avail the same issue is happening. Not sure if this particular model is having continuous issue with Network card or what, not happy with Samsung at this point and would not recommend this particular model

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi StephanieH,

      I'm very sorry to hear about the connection issues you are experiencing with your U8000F TV. So we can better assist and troubleshoot this issue with you, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much satisfied with my purchase. I definitely recommend purchasing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv itself is confusing. Not allowing me to switch to the xbox is becoming quite irritating. The picture and sound are great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DanielB,

      We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000F TV model to view or download the available guides.

      The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides

      If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better then we thought. Great picture. Good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen had everything I needed and response so fast to streaming great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for what we needed it for. Bright and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denise review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Samsung products and would recommend this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Def a great TV if your are on a budget!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on this TV. Loads quick and hasnt lagged on any movies or shows. Good value for your price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go shopping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase €€$$$$$$$$$$€$$€$$$$$$$$$$$$

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was to expensive and the installer was not helpful

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LarrySmith,

      We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000F TV model to view or download the available guides.

      The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides

      If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung