Customer Ratings & Reviews
- Model:
- UN65U8000FFXZA
- |
- SKU:
- 6619249
Customer reviews
Rating 4.6 out of 5 stars with 327 reviews
(327 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality of the 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025), frequently praising its excellence. The ease of setup and user-friendliness are also highlighted as positive aspects. While some users expressed concerns about the remote control, the overall feedback points to a positive user experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
65” Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, haven’t used as yet so I don’t know the picture, sound or brightness.
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality for the price. Employees were super helpful!
I would recommend this to a friendRated 5 out of 5 stars
Buy from Best Buy Billings!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase experience and we are loving our TV
I would recommend this to a friendRated 5 out of 5 stars
My New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing my old (Not Samsung Brand) is the Best decision and investment I ever made at Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality in sound and image and the price is very economical, excellent product.
I would recommend this to a friendRated 4 out of 5 stars
Great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price. Remote is not that good. Does the job
I would recommend this to a friendRated 5 out of 5 stars
My Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with my purchase. Samsung products are the best for me.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good... haven't had any problems so far..
I would recommend this to a friendBrand response from Samsung
Posted .Hi Stevenrebecca,
Thanks for taking a moment to review Samsung’s U8000F TV. If you’re experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Solid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints with the TV. Nice GUI and very responsive
I would recommend this to a friendRated 5 out of 5 stars
Very Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience, rep helped me to find the best price. Work as stated. Very happy!
I would recommend this to a friendRated 2 out of 5 stars
unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV approximately 3 weeks ago and have had network connection failures constantly. I returned it back to BB and they replaced with the same model. To no avail the same issue is happening. Not sure if this particular model is having continuous issue with Network card or what, not happy with Samsung at this point and would not recommend this particular model
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi StephanieH,
I'm very sorry to hear about the connection issues you are experiencing with your U8000F TV. So we can better assist and troubleshoot this issue with you, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Rated 5 out of 5 stars
Highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very much satisfied with my purchase. I definitely recommend purchasing.
I would recommend this to a friendRated 3 out of 5 stars
Unsure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv itself is confusing. Not allowing me to switch to the xbox is becoming quite irritating. The picture and sound are great.
I would recommend this to a friendBrand response from Samsung
Posted .Hi DanielB,
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000F TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is better then we thought. Great picture. Good sound.
I would recommend this to a friendRated 5 out of 5 stars
Big picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen had everything I needed and response so fast to streaming great product
I would recommend this to a friendRated 5 out of 5 stars
Large TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for what we needed it for. Bright and clear.
I would recommend this to a friendRated 5 out of 5 stars
Denise review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Samsung products and would recommend this item.
I would recommend this to a friendRated 4 out of 5 stars
Def a great TV if your are on a budget!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good on this TV. Loads quick and hasnt lagged on any movies or shows. Good value for your price.
I would recommend this to a friendRated 5 out of 5 stars
Go shopping
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase €€$$$$$$$$$$€$$€$$$$$$$$$$$$
I would recommend this to a friendRated 3 out of 5 stars
TV Setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was to expensive and the installer was not helpful
I would recommend this to a friendBrand response from Samsung
Posted .Hi LarrySmith,
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000F TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor


















