Customer Ratings & Reviews
- Model:
- UN65U8000FFXZA
- SKU:
- 6619249
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)'s excellent picture quality and ease of use with apps and setup. The TV's sleek design and perfect size for a living room are also appreciated, along with its easy assembly and fast streaming response. However, some customers have reported issues with the remote control.
This summary was generated by AI based on customer reviews.
Very Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience, rep helped me to find the best price. Work as stated. Very happy!
I would recommend this to a friendMy Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with my purchase. Samsung products are the best for me.
I would recommend this to a friendHighly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very much satisfied with my purchase. I definitely recommend purchasing.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good... haven't had any problems so far..
I would recommend this to a friendBrand response from Samsung
Posted .Hi Stevenrebecca,
Thanks for taking a moment to review Samsung’s U8000F TV. If you’re experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Advisor
Solid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints with the TV. Nice GUI and very responsive
I would recommend this to a friendGreat for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price. Remote is not that good. Does the job
I would recommend this to a friendBig picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen had everything I needed and response so fast to streaming great product
I would recommend this to a friend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is better then we thought. Great picture. Good sound.
I would recommend this to a friendLarge TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for what we needed it for. Bright and clear.
I would recommend this to a friendDenise review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Samsung products and would recommend this item.
I would recommend this to a friendDef a great TV if your are on a budget!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good on this TV. Loads quick and hasnt lagged on any movies or shows. Good value for your price.
I would recommend this to a friendGo shopping
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase €€$$$$$$$$$$€$$€$$$$$$$$$$$$
I would recommend this to a friendGood experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the basic tv. It was easy to set up and we have had no issues.
I would recommend this to a friendSamsung tv 2025
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv good light lot aplicación fas wifi fast prosesador
I would recommend this to a friendUnsure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv itself is confusing. Not allowing me to switch to the xbox is becoming quite irritating. The picture and sound are great.
I would recommend this to a friendBrand response from Samsung
Posted .Hi DanielB,
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000F TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Samsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the money No optical audio connections though
I would recommend this to a friendTV Setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was to expensive and the installer was not helpful
I would recommend this to a friendBrand response from Samsung
Posted .Hi LarrySmith,
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000F TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Poor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was fine. The store was horrible. I paid for it one day and went to pick it up at the store a few days later and they told me i had already picked it up. Sat at store for half hour while they sorted it out and tried to find video footage Accused me of picking it up earlier and trying to pick it up again. Which i obviosly didnt. After accusing me of 'shop lifting' I was a little upset. They were very dismissive and disrespectful considering it was their mistake. They finally admitted it was their mistake and gave me the tv. However, no apology for the accusations or my time lost waiting. I would not deal with this store again.
I would recommend this to a friendBrand response from Samsung
Posted .AllenW,
It appears your 1-star review for the Samsung U8000F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
StudiedTVs for about 4mos bought it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the store it was my top pick. Got it home and hung on the wall only to see the bottom right corner turning black. Took it back to the store and it was out of stock or I would have gotten another one. Ended up with a LG model.
I would recommend this to a friendBrand response from Samsung
Posted .Hi RonN,
We appreciate your feedback and patience in dealing with the hassle of an exchange. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit our website to chat live and access manuals or software.
~ Samsung Advisor
Too soon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, the tv is good. Too soon to decide if i like it or not.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AverageJo,
Thank you for your purchase. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor