Customer Ratings & Reviews

I purchased a new 65" Samsung last year for one of my homes and decided to upgrade to the 2025 model this 4th of July weekend...absolutely awesome! Amazing picture quality...love this TV for sure...

Easy to setup and great picture smart apps work well

Bought Samsung 65" to replace 6 yr old TCL for patio. Installers wete great! Very pleased with installation. Had to wait forever in store for someone to take my order. Very pleased with Samsung tv.

I love the TV and all the smart features. The only problem I am having is that the picture is not as crisp as when I had a 55inch. I did the pic adjustments with Samsung but the advised I call my cable provider. When I watch programs from Netflix, Youtube, etc the quality and colors are great, it is only when I am using the cable channels that the picture can look dull and faded. My Cable provider told me it was due to the bigger screen and not having fiber optics in my Neiborhood yet???

replaced a smaller TV that failed. Was able to use existing mount so installation was very easy. This TV is larger and has much better quality. For the price this TV is a real bargain.

I recently purchased a Samsung TV and I couldn’t be happier. The picture quality is incredible—sharp, vibrant colors with deep blacks that really make movies and sports pop. The 4K resolution is crystal clear.

This Samsung 65 Class U8000F Crystal UHD is lighter than my old model and has a great picture. It was easy to set up and is working perfectly.

The tv has been great. Easy to set up, easy to add to my home entertainment system, and has enhanced my entertainment systems experience.

So far so good! I needed a large TV for the bedroom and this was perfect. The price point was good, but it does go on sale on occasion. Clear picture, good sound, very happy with this purchase!

The service at Best Buy was excellent. The sales person was knowledgeable patient and willing to answer all questions. The Best Buy representative was helpful and asking questions regarding how the best distance to TV from the couch, and best location in the room to optimize the view. Store representative help put the TV in the vehicle and ensure that it was secure and would not move. The TV is amazing as a great sound Pitch Perfect quality views and I’m extremely happy with the purchase.

This TV is AMAZING for the price. Even without a sound bar the sound on it is really good. Picture quality is phenomenal

It is very clear and good I would definitely buy from Best Buy all day every day very nice price I will definitely be looking forward for this project I will definitely buy this and the best of the bunch I have been working with the team and the team is going through a great team I will definitely look into it and let me tell them how I can get this done I am so happy for them I am so very happy to have them and thank them.

This Samsung 65" class U8000F has a great picture quality. I apologize but I do not have the sale person's name but he was very helpful with his answers to our questions about the picture quality. Very happy with my purchase.

The samsung 65 inch crystal display TV has a great picture edge to edgeat almost every angle,the only thing I have an issue with is the remote.the remote is to me to small and hard to navicate,so my answer to that was to get a universal remote,works better for me.This is a great TV at a great price.Highly recomend!

A TV that works great. The obligation to use Samsung, Smart Things, and other mandatory apps to set up a TV is overkill. It's a TV. If you want a TV, better to avoid giant companies that want access to all your data to sell it. But hey it's a TV so after you get past all that (mentally, emotionally, literally) it becomes a TV.

Great TV. Very user friendly and easy to navigate. Light weight and sturdy. Plus all the free content and programs g inside rocks too

Solid TV works as intended. Overall easy access with smart TV menus and and easy set up would recommend this TV.

My old TV went out and I hopped over to Best Buy to get a new one. I immediately went to this model... size, specs and value all on point. Great TV!

I got the TV for a good deal, so feel there was a lot of value there. When I hooked up the TV, I immediately noticed dark shadows on the bottom of the screens after Geek Squad delivered it. Best Buy advised that I needed to go to Samsung since I could not return the TV myself. I will say that Samsung customer service is outstanding. The text option was nice and getting everything scheduled was easy. Troubleshooting took some time, and I don't fault the customer service rep for that and understand the need. Tech came out and replaced the panel but the dark shadow remained. I re-opened the ticket and the tech came back out and we called Samsung together. According to their supervisor, it is anti-glare and the solution is to get an adjustable mount as these TVs are meant to be looked at directly. Unfortunately, my TV is not mounted. I find the explanation puzzling as most people today have their TVs higher than where they're viewing the TV from. I also did not like the "to fix it, you need to spend more money or adapt how you're using the product." Customers define quality and I feel Samsung missed the mark here. None of that information was mentioned in the product manual or description when I made my TV purchase. Had this not been an issue, I would've been really pleased with the TV. I won't be buying Samsung TVs moving forward. Do better, Samsung.

We purchased this 65” to replace our 55”. Service, including in store assistance and in-home delivery and installation, was superb. We love the picture and sound of this television.