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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 310 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality of the 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025), frequently praising its excellence. The ease of setup and user-friendliness are also highlighted as positive aspects. While some users expressed concerns about the remote control, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 310 reviews
  • Rated 5 out of 5 stars

    Great rv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. First one was not working properly but problem was handled fast and ver professionally. Love the picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Crystal UHD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung Tv, almost 3 weeks ago. It was really easy to set up, plus the quality of the images, sound and everything its excellent, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV, it's easy to Setup and has a very clear picture. The price was excellent especially with my membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Standard LED reigns supreme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful and honestly great 4k tv compared to other pannels by competitors. Easily the best LED standard tv in the space right now before jumping up to QLED and further.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassel free and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a TV for my son in Flagstaff. I live 100 miles away. I needed for him to sign and pick up at the store. Easily done. Fast convenient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv it is so crystal clear and has so many extra's the price was amazing as well. Samsung has always done well with the television department!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glitchy sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture but sound is awful. Will never stay set, so every time TV is turned back on it has to be raised, and finally there is will not go higher. Sometimes it's fine at 30 or 40 but it won't stay there. Samsung has tried to troubleshoot over the phone with terrible results. They now claim they are sending someone to see it. Best Buy, despite warranty, will do nothing for the first year except exchange it for another TV which will likely have the same problem.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Morningstar,

      We're very sorry to hear that your TV is having volume issues and appreciate your patience while you await service. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great been my best purchase this year. The color snd resolutions are great. The sounds is algo very good and very simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New tv for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good about this product great picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for a good Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its hard to find a tv up to standards that does not make you feel like its a overpriced piece of plastic with screws in it, This one to be honest might be my favorite one in pricing and specs overall, Good price for a good tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My new toy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving it, i don't have cable but picture comes in great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loving my Samsung Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv the , sound, picture, quality and size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Samsung TV, and it has truly exceeded my expectations. The picture quality is outstanding—vivid colors, deep blacks, and crisp clarity that make both movies and sports look incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy exchange process experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one that I received had a broken screen, but it was an easy fix.As the gentleman who helped me with customer service set up a delivery to exchange a new for the damaged one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    65” Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I picked up the tv the back of it was warped and the screen was popped out. Returned it the next day and got a new one. TV works great now. The plus of this TV is the short width tv stand to fit on a mantle.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent images easy configuration good price for Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. The picture clamity make it look live and in person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GRATE SERVICE AT BEST BUY !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate Tv , Grate service at Best buy , i bought the tv online picked up at store everyone super friendly! The TV was ready!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great YV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture with tons of online stations avalable gave my 86-year-old mother plenty of programs to watch with no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound! Still learning how to use all the Samsung features but a really great smart TV.

    I would recommend this to a friend
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