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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 108 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are delighted by the easy installation, great looks, and customizable design of the 65” The Frame Customizable Bezel. They appreciate the magnetic connection and how it enhances the overall appearance of their TVs. While some customers find the price to be expensive, many agree that it's worth the investment for the improved aesthetics and personalized touch it brings to their living spaces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-108 of 108 reviews
  • Rated 5 out of 5 stars

    Useful Addition to The Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to fit and improves look of The Frame TV. Completed install in less than 15 minutes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. It doesn’t significantly change the look of your TV and should have been included with the TV. My frame TV only lasted 8 months and Samsung made the warranty process difficult. I wasted money buying this product. Don’t do the same.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s not good material

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good it arrived late and Brocken this is the third one that I attempted to use

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      EduardoS,

      So that we can better understand and assist with this, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/

      ~ Samsung Pro Samsung

  • Rated 1 out of 5 stars

    UGH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible and will return it. It was a BIG NOTING.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Justinas,

      Please give us the opportunity to gather additional information from you to best assist with this. You can reach Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/

      ~ Samsung Pro Samsung

  • Rated 4 out of 5 stars

    Teak Frame

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit darker than expected. Snaps easily into place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Would Reccomend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV & great vibes! We haven't installed it yet as we're preparing for a move but we're excited to have this be the centerpiece of our new home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It finishes off the frame look of the TV. I got mine in white

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a must buy for Frame TVs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bezels are a must if you buy the Frame TV. The white one changes the look completely and blends in as a frame.

    I would recommend this to a friend
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