Main Content

Customer Ratings & Reviews

Samsung - 7.4 Cu. Ft. 12-Cycle High-Efficiency Electric Dryer with Steam - Fingerprint Resistant Black Stainless Steel-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 315 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 315 Reviews
  • Rating: 5 out of 5 stars

    Light Years Ahead

    Posted
    Chipster1975
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This dryer does everything you would expect it to, and does those things quite well and quite effortlessly. Where this machine stands out is the steam cycles that allow you to refresh, de-wrinkle, or sanitize a load. I detest ironing with a passion reserved for very few things... And this dryer keeps me happy by producing fresh, wrinkle-free (for the most part) clothes. My favorite feature is the SmartHome connectivity that allows me to start, stop, monitor, and adjust cycles on my dryer remotely from my smartphone. Setup was easy and has saved me countless trips down to the basement laundry room to see if a cycle has completed. Now i get notifications on my phone and can even set reminders if I don't immediately attend to the ended cycle. That's progress!! A word about capacity... I first bought the matching steam washer, which is marvelous in its own right, but it produced loads that overcrowded my old dryer (other brand). Loads took forever to dry and they came out wrinkly and twisted. This Samsung dryer is cavernous and easily and quickly handles any sized load my washer produces.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wow Factor

    Posted
    pvensel
    • My Best Buy® Member

    This Samsung Dryer is very smart. I never have to recycle twice to make sure all the clothes are fully dry. Nobody enjoys wearing damp pants when you’re running short on time to leave the house. Do other things in your house instead of making a few trips to see if your clothes are dry since you can monitor the time on your mobile device. The wrinkle free & static feature is great! The dryer is fairly quiet at least more so than our 7 year old dryer. This size dryer is great now that I can do one large load compared to doing two loads in the old dryer. Everybody loves to be able to cut down the laundry loads. A fat, fluffy King size bed comforter has no problems fitting inside this dryer. This is definitely worth spending the money on and it’s just a little more stress taken off of my mind. We highly recommend this dryer. You will need to purchase the extra kit for the steam feature for wrinkle free clothes. Of coarse I opted out of buying the steam kit but our installer gave me one free of charge and I’m so glad I am able to use this feature. Money well spent. This product gets Two Thumbs Up!

    I would recommend this to a friend

    • Brand response

      Samsung

      We give this review two thumbs up! Thank you for taking the time to leave such detailed feedback. We're proud to make your life a little easier with this dryer. Thank you for choosing Samsung. ^Lo Samsung

  • Rating: 5 out of 5 stars

    A dryer with steam? Say what??

    Posted
    ninja8mylunch
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    When I bought this to replace my 14 year old dryer (that was still functional -- somewhat) I had no idea it had a water hose hookup on the back. When the installer came to install it, I inquired about the water hose running to the dryer and he said -- "Well sir, that is for the steam cycle." -- Steam?? wow, I really have been living in a cave the past 14 years. I never imagined water running to my dryer was actually a thing! I haven't tried it yet, but I will have to give it ago one of these days. This dryer compared to my old one, has A LOT of features just like the washer I paired it with. I generally use the timer option, but I wouldn't doubt this thing can probably cook eggs and noodles as well. Unlike the washer which has no way for me to see my clothes during an active cycle, at least the dryer has a window on the front hatch so I can look in and see my clothes tumbling around. I love it! I just wish the window wasn't so tinted... but it's better than not being able to see inside at all. Oh, and this dryer has the wifi notification feature like its washer counterpart. Just install the app on your phone/tablet and connect it to your home wifi. It gives you info about whether the door on either machine is opened, or a cycle gets finished.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My dreamed dryer

    Posted
    Ashbel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I said, once I bought my first home the only washer and dryer that I want has to be Samsung, and my dreams came true. This Dryer is out of this planet just amazing. The steam features help you a lot with hard stains and much more. Is not out and not shaking as I saw other reviews. So many features and choices to dry your clothes and everything came out of the dryer smelling good and soft. Not wrinkle. I honestly recommend this dryer. You won't regretted. The technicians explained all the functions of both machines and they really know their job, they're great.and very respectful. Buy it from Best buy and you won't regretted, their service is excellent. Answered all my questions, even they make sure I get my whole order in one dah to be shipped to my home so I didn't have to wait for other parts to come in separately days. That was awesome from their part. THANK you BESTBUY. You have a client here for long time.

    I would recommend this to a friend

    • Brand response

      Samsung

      Hi Ashbel! I'm thrilled to hear this dryer is a dream come true! It is a privilege to be a part of your home. Thank you for choosing us! ^Mae Samsung

  • Rating: 5 out of 5 stars

    "The Dryer with great features and you would enjoy

    Posted
    FRIDAY13
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have been shopping around looking for a Dryer for the last couple of months now. I was told by a few people about this Samsung Dryer Model (DV50K8600EV/A3). I finally purchased it and I am enjoying this dryer. Energy-Star certified, Multi-Steam technology helps remove odors and freshen clothes. It has vent sensor to detect duct blockages and reminds you to clean your vent. Eco Dry can save up to $4,500 over the lifetime of the dryer. Sensor Dry Technology automatically detects moisture and adjusts drying time. Smart Care allows you to quickly troubleshoot issues through a smartphone app. Includes 12 preset drying cycles, 5 temperature settings and 11 customizable drying options. One feature I find helpful for convenience and safety includes a child lock and filter check indicator. One last feature- low level noise, you have to check sometime to see if it running...a plus

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Get something else if you want dry clothes

    Posted
    MrsBurbs

    We recently bought this set and I was hesitant because there were mixed reviews on the washer but not the dryer. The washer is amazing I love it but the dryer....no thank you. It doesn't dry evenly. When a load is done and I take things out to fold it, one will be dry, the next has a damp corner, the next is still soaked. Even when I do the super high heat and very dry setting this still happens. I purposely picked this dryer for the steam setting and I was very disappointed with that as well. When it dispenses water it doesn't come out as steam it just comes out like you turned on a faucet, so you get huge wet spots. It worked OK when I only put 3 or 4 items in there to "refresh" but when you order the giant 5.4 cu ft washer, only putting 3 things in at a time, is not realistic.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Product

    Posted
    CKC773
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I've had this dryer (and the corresponding washer) for two weeks. I've used it 10-15 times, and have yet to be disappointed. The number of settings, available temperatures, and speeds are wonderful features. I have used the steam function once on the washer and twice on the dryer for some very smelly clothes, and they smell better than they have in years. I'm still trying to figure out the Wrinkle Free and Refresh settings, as the couple of times I have used them, the clothes have come out wet (after being dry when put in). I would highly recommend this washer and dryer pair.

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for highlighting all the awesome things about this dryer! We love having you as a satisfied part of the Samsung family. ^Lo Samsung

  • Rating: 3 out of 5 stars

    Eh...

    Posted
    Kimt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    For the money, I suppose it should work seamlessly without issues, and my issues may be operator error, but it shouldn't be this difficult to figure out the cycles especially since there is a smart sensor to tell when the clothes are still damp. Mine does not. Several loads sat in the dryer while still damp, and I didn't know until I needed to make my bed late one night so I could sleep. The LED light doesn't stay on long enough to get clothes out, but I like the option to steam-sanitize my towels and steam refresh clothes that have gotten wrinkled.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Awful

    Posted
    Travelingon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Had reservations about purchasing a Samsung product because I heard Samsung customer service is the worst and a complete nightmare coupled with all the issues Samsung was having with every product they make. But 2 people I know have this machine and we're very happy. I wished I followed my first mind and regret the purchase. After only 25 days, The dryer would not power on. After calling geek squad and performing a series of in home tests, it was determined that there was a computer glitch or something is not working with the mother board Unbelievable. So extremely disappointed The machine is going back!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so good!

    Posted
    JessL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    So far nothing really to complain about! Is a little noisier than previous dryer & cycles can take longer to complete but that is to be expected if you read the reviews. We did however have an issue trying to use wool dryer balls with this unit. We were trying to get away from dryer sheets & went the dryer ball route. The loads I do with the balls now are almost crispy dry by the time the unit went off, so the "dry sensor" doesn't exactly work as well as they sell it to you as. I just check them periodically & pull them out when they are dry.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful dryer

    Posted
    Buffykaline
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This dryer does everything I need. It does seem to take a bit longer to dry heavy cotton bath mats than the dryer I was accustomed to but I use the "time dry" option for an hour and then again for another hour as needed. It is very quiet, as is the washer part of the set. Maybe there is a way to make it dry hotter or longer and I just haven't found it yet.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great dryer but smart function lacking

    Posted
    Andrew
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The dryer works well, occasionally it will finish despite a heavy blanket or sweater still being wet, but that seems to be the case with every dryer I have had, the smart feature is okay but has to be turned on every time the dryer is used and the Samsung smarthings server is erratic and will be working ine minute and not the next. I wish it had better integration with the google home products, sometimes commands for how much time is left etc work and aometimes they dont, not sure why.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Tries to be too smart

    Posted
    MariaPos13
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It a little too high tech than I would like, but only docking one point for that and the door is slightly curved so I had a hard time fitting it into the closet. The dry sensor stops when its just under dry. I usually have to turn it back on again on the timed dry for another 20 min. Also some of the settings do not let you customize the heat and are preset to a specific heat setting.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love it

    Posted
    nanette
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    ENERGY STAR® certified dryer is eco-friendly and energy-efficient.* Advanced features like Multi-Steam technology gives you the ability to steam away wrinkles, while the integrated seamless touch control panel, that is built into the lid, eliminates the traditional rear panel for a sleek look. Vent Sensor detects blockages and reminds when to clean your vent for optimal drying performance.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible

    Posted
    Gadgetjuice
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We purchased the washer and dryer pair on 11/25/2017. Needless to say they were not cheap. On 12/15/17 the dryer is already broke down!! After being on hold and hung up on three different times by Geek Squad they said it is a "DC" error which is a door close sensor. We cannot use it until they come out and fix it next week, hopefully. I would definitely not recommend this dryer to anyone!!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Dryer of tomorrow

    Posted
    joey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The dryer is very attractive on the outside with easy electronic controls. Easy to set up and run. Enjoyed running the steam cycle to refresh wrinkled clothe and sheet. Quite in operation with ability to communicate with you via I phone to alert you of it operating condition. Style very attractive with nice dark finish with fingure priny proof

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Upgraded Laundry Room

    Posted
    Denise
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This dryer is great! The large capacity makes sure we can wash large loads of linens without worrying about items getting tangled up and not drying properly. The sensor dry feature really works - it helps to monitor the time and temperature to dry clothes thoroughly, avoiding heat damage. So even if you set the dryer for an hour, it will stop the cycle once the clothes are all dry.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Dryer I've ever owned.

    Posted
    mxpxboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I love that this is a smart dryer and has the ability to connect to my wifi and Samsung SmartThings hub. It's quiet and it doesn't annoy you with a loud buzzer when the load is finished. It plays a musical chime that isn't too loud but still is loud enough you can hear it. Oh yeah, It also has an LED bulb inside so you won't leave any articles of clothing behind. It's perfect so far.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic dryer, well worth the money

    Posted
    Chad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this dryer over 60 days ago and I waited so I could give a good review. This product is as good as all of the other reviews. If you need a good dryer that's easy to use then this is for you. And also maybe you will get lucky like I did and get it on an open box deal.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Had an LG

    Posted
    Pastorpooh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We had a terrible experience with LG's washer, simply would not balance. Although, get this, that was the BIG selling point. Horrible product. So comes my opinion of the Samsung, so far so good:), gave it a 4 out of 5 due to lack of use. Has been as presented, hope it continues.

    I would recommend this to a friend