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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1798 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.5 out of 5 stars

  • Dry Time

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the 7.4 Cu. Ft. Electric Dryer with Steam and Sensor Dry highly, praising its performance, ease of use, quiet operation, and large capacity. Many appreciate the steam feature and the dryer's overall features. While some found the price to be a drawback, and a few experienced issues with the heating element, the positive feedback significantly outweighs the negative. The dryer's size is also frequently mentioned as a positive attribute.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,798 reviews
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my stylish spacious Samsung dryer. It has several different drying options and plays a cute little song when your load is complete. Highly recommend

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there 5stars, I would like to congratulate you on your new Samsung Dryer. I am glad you were able to find a stylish and spacious unit for your home. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Would definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is beautiful and just as described. Even though it’s not the “biggest” size if is very large inside. Love how the buttons are all a smooth brushed stainless. I opted for the clear glass and really happy about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful visually as well as functionality...I chose well with this dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as it should and super easy to use. No complaints here!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad to hear this, Mitchell! ^Jecca Samsung

  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is huge and is great with my matching washing machine! No complaints so glad I went with this model!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re soo beautiful looking!!! I loved the set!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Rose! You're love of this washer and dryer has brightened our day! ^Jecca Samsung

  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Samsung dryer that was 10 years old with this model, and I couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 4 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. Works great several options dries faster than my old one. Also it hold a large loads outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful settings/ Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this Samsung dryer! I have the matching set. Very easy to use and useful settings for different load types!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome they have so many settings and are the perfect size for an apartment or small home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, the black stainless steel is awesome look, easy to operate and clean. Overall very satisfied!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! We're very happy to hear you're enjoying this laundry set. Thank you so much for sharing. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Very nice upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this choice for a new dryer. No issues or complaints. I reviewed many such items and this was my number one choice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's great to hear, GH2020! Thank you for choosing Samsung. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Samsung Washer/Dryer Set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I just purchased this washer and dryer set. Looks great in our home and I just completed our first wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far I’ve had for about 2 months so far so good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Performance; Not long lasting

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not even last 3 years. Very disappointed. My Maytag lasted almost 15 years and I extended it with a repair. Since no longer available, I chose to try Samsung brand as I had other Samsung appliances. Despite multiple service appointments still refuses to heat.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad with my washer and drier because I had old ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure these out, but im inlove!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grreat Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dryer it has a steam feature that works amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cracked Dryer in 2 Years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is on of the worse purchases I've ever bought. We've only had it for 2 years and already have to replace it. Some how there is a huge crack inside the dryer and now it shakes, makes loud noises, and smells burnt when turned on even with one item inside. I've had dryers in the past to last 10 plus years and have never had one crack. Definitely built with poor material. In addition, during the first year sometimes you would have to dry things twice. Do yourself a favor and save your money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand that the dryer is one of the essential appliances, as we do our laundry often, TheBatts. We'll be glad to help with your Samsung unit.

      We recommend checking the resource below when the dryer is shaking.
      https://www.samsung.com/us/support/troubleshooting/TSG01109143/

      The below links contain the troubleshooting steps to try when the dryer is noisy.
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/
      https://www.youtube.com/watch?v=86vxZamgYwQ

      You may refer to the link below to troubleshoot the Samsung dryer smokes or smell.
      https://www.samsung.com/us/support/troubleshooting/TSG01000971/

      I've also included the troubleshooting links that may help fix the drying performance of your unit.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      https://www.youtube.com/watch?v=LibK_OLFH4Q

      You can also refer to pages 45-46 of the user manual for other recommended actions when the dryer is noisy and does not dry the clothes.
      https://downloadcenter.samsung.com/content/UM/202210/20221028082248825/DV5400_UM_DC68-03784D-13_EN_MES.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145194682) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter washes very slowly if it on normal washing ,we put rinse only and wouldn’t spin Then started putting more water again to spin very slowly is this normal?

    No, I would not recommend this to a friend