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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1798 reviews

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Rating by feature

  • Capacity

    Rating 4.5 out of 5 stars

  • Dry Time

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the 7.4 Cu. Ft. Electric Dryer with Steam and Sensor Dry highly, praising its performance, ease of use, quiet operation, and large capacity. Many appreciate the steam feature and the dryer's overall features. While some found the price to be a drawback, and a few experienced issues with the heating element, the positive feedback significantly outweighs the negative. The dryer's size is also frequently mentioned as a positive attribute.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,798 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Energy efficient and extremely quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer. Fair price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nit sure of the Samsung dryer due to lack of service techs available. However Best Buy offers a service plan with their own service people who are certified to repair Samsung, so we Gave it a try. So far dryer ha scum ruined as expected... steam dry is really useful for informal items. Saves a lot of time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like this washer. You think you have a lot of options to customize, but all the settings are locked in. I want to dry a fluffy blanket with low heat and there’s just no setting that does that. So either it comes out damp or I might set it on fire cause the only options that allows for total dryness is also high heat. The customer service is also horrible. The delivery guys put a giant dent in my dryer vent and Best Buy refuses to come fix it. They said I have to uninstall the vent myself (I don’t know how), go back to the store (30 minute drive) exchange the vent and then schedule a new installation appointment (which most likely won’t be free cause the vent is only $26) horrible. I’ll be scheduling my return tomorrow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased and is working great. Great deal!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news, GaDry! Thank you for being the best part of Samsung. ^Lo Samsung

  • Rated 2 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will dry your clothes just fine but the settings are terrible. If you want to refresh your clothes for 15 min, the drier will stop running when it senses the clothes are dry.. which would be minutes after you start it. Also this color shows a lot of scratches and imperfections.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Monk85! If your clothes are dry, and you are trying to just refresh the load a little, we recommend using either the Refresh cycle or the Time Dry cycle. Any of the standard cycles use the sensor bars to determine when the load is dry, however, these 2 cycles do not. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, looks good, good features, well built

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer and large load capacity. Giving it a 4 star instead of 5 only for the sensor dry which tends to stop the dryer prior to all close being dry. Just have to finish the load on normal to fully finish drying all the close. Or you can just set the dryer to normal prior to starting the cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    We love our Samsung washer & dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and the song at the end of cycle is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the features ( like sanitizer). Dries very well,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, just as advertised. Many options and adjustments can be made. Seems to be built with quality and good design touches. Hope the electronics last. Dries clothes faster than my previous one, which was a quality model from about 23 years ago. Love the dryer light too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I am happy with this dryer. It doesn't seem to dry very well. Have to repeat the cycle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, SuperK. Here is a link that will help you get optimal drying performance from this dryer (http://bit.ly/2MtOoa5). I hope you find it helpful! ^Lo Samsung

  • Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay but it could be better!!! It's always a code about something wrong.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! I'd like to provide this link (https://bit.ly/3iZc4j6) that has what to do if the dryer has an error code. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Nice Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this dryer for a month and with myself my wife and 3 sons ranging from ages 1 to 14 this thing has been used quite a bit and I don't any complaints really. I guess the only thing that I wish that is did have is a auto-off feature but that is not a big deal at all.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there cardsfanam, I would like to congratulate you on your new Samsung Dryer. I am glad to hear you and your family are enjoying the unit. Thank you for choosing Samsung and we welcome you to our family. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love the different settings, overall a great dryer

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 4 out of 5 stars

    Good do a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to set up and run good. No problem at all.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to hear that you've found the best dryer for you. ^Lo Samsung

  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good Dosent dry the big stuff like comforters as much but not bad overall

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jenno! This link (https://bit.ly/33elfEM) has some useful information about how to get the best drying performance from the dryer. ^Jecca Samsung

  • Rated 3 out of 5 stars

    Ok dryers

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is OK, the problem we had is that it takes forever to get the clothes dry

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I can help with this! I have this link (https://bit.ly/2yRCzEr) that can walk you through all the steps to take to get the best drying performance possible. ^Jecca Samsung

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    just average

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this dryer....i hat to say it but i was let down. This thing is loud. the washer for this set is amazing so this is a big let down. But it does dry clothes....but the price is way to high for what you get

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! looks great and works good. I thought the black stainless would be hard to keep hand prints off of but its been fine. Dries the clothes without over drying. If you got wrinkles just set it on wrinkles away and they are gone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never made it to my home I watched videos on recalls and end up switching to Maytag

    No, I would not recommend this to a friend