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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1798 reviews

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Rating by feature

  • Capacity

    Rating 4.5 out of 5 stars

  • Dry Time

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the 7.4 Cu. Ft. Electric Dryer with Steam and Sensor Dry highly, praising its performance, ease of use, quiet operation, and large capacity. Many appreciate the steam feature and the dryer's overall features. While some found the price to be a drawback, and a few experienced issues with the heating element, the positive feedback significantly outweighs the negative. The dryer's size is also frequently mentioned as a positive attribute.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,798 reviews
  • Rated 2 out of 5 stars

    Doesn't dry properly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer but this dryer always leaves the clothes damp or just completely wet. I've tried putting clothes in smaller amounts and I still have to put it through two 1 hour cycles for the clothes to actually be dry. I'd recommend getting a different dryer

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Scotts! I'd like to provide this link (https://bit.ly/2GfRnQZ) to some useful information on how to get the best drying performance possible from this dryer. ^Jecca Samsung

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good nothing out of this world I may recommend it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Juliosouschef,

      We are glad to know that you purchased Samsung products. We are happy to receive your feedback about the Samsung dryer. We will surely notate your feedback for better products in the future.

      For future reference, I highly recommend clicking this link for a basic guide to resolve any inconvenience:
      https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/

      You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
      https://www.samsung.com/us/support/answer/ANS00050526/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/DVE50R5400V/A3

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144358841

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this dryer for about a month now and it runs smoothly. The sanitization cycle is great for my 4 boys from playing in the mud to peace of mind knowing 99.9% of all germs from the wrestling mats have been killed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add a little jingle to your drying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buy.. or should I say Best Buy! Lol.. it does what it needs to and does it well. It’s a taller than usual dryer which helps eliminate the need for a stand. Makes a little jingle when the cycle is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new dryer had my old one over 10 and 1/2 years and it was not drying clothes on the first spin ..sometimes had to dry it 3 times so happy with the new one and hope it lasts as long as the last one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works as advertised. The only issue we had was the warehouse damaged the side of the dryer. We’re waiting for the replacement to be scheduled for delivery. Install team did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough great things about this dryer. The wonderful aesthetic combined with the more than capable drying abilities and the handy steam feature are wonderful for our household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a front load washer before and wanted to give the top load a try. I'm very satisfied with it. I don't have to worry about water leaking out when you're adding to your load.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    all good but dryer vent cleaning is a pain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good dryer but didn't realize that the removable dryer vent would be so difficult to clean. You have to reach your hand in a tiny space to pull the lint out. I have tiny hands and even then it's a pain. Not the best design for a dryer lint vent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It dries the clothes!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries the clothes in one cycle vs 3 with my old machine. Quality machine from Samsung. Comes with the Y split for cold water tap but you will need an additional hose to connect the steam function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Dryer! Has many settings, including steam, which will be wonderful for clothing that just needs some life put back into them. Dries quickly with a lot of settings to choose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer I have ever used.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note that the dryer I had before this took all day to dry one stinking load. So when I bought this dryer, and it's smart enough to stop drying my clothes when dry before the scheduled duration is over you have one happy individual.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'm excited to hear that the efficiency of this dryer is making laundry easier to get done. Thank you for choosing Samsung! ^Lo Samsung

  • Rated 4 out of 5 stars

    Holding up well at just over a year old.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this a little over a year. Purchased from an outlet store at about half the cost. It dries pretty quickly, sometimes needs an extra cycle if it is too full. For the price we paid I can't complain.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Appliance was the wrong color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your delivery person was great, the appliance was the wrong color which I am not sure how that happened. It was a huge disappointment. We had bought the washer a while ago so we wanted to9 match up the set. We could not do that and we needed it immediately,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dryers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used these Samsung washer/dryer products before and they are very user friendly and have lasted me many years which is why when my dryer gave out, I got the newer model of the same brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALL AROUND GREAT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything from the sales person selling this to us to delivery to using it is great. We didn't need anything to crazy. Just something that will get things dried. Works like a champ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid dryer after return

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had to use my warranty to get a new dryer. It took me a while to write this review because I wanted to ensure it worked. It does, it’s a solid dryer, the frills are basic but it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So many options on this dryer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect companion to the matching washer. The steam cycle has been a great option and this unit allows you to use a split waterline so there’s never any hassle filling anything to steam your clothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry done right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has been a great brand for my family. I love the black color option. Our previous washer and dryer were also Samsung. No complaints here. We are very happy with Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new washer and dryer and the sells person who helped me was the best. He answered all my questions and made sure i found exactly what i was looking for!!!

    I would recommend this to a friend