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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1798 reviews

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Rating by feature

  • Capacity

    Rating 4.5 out of 5 stars

  • Dry Time

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the 7.4 Cu. Ft. Electric Dryer with Steam and Sensor Dry highly, praising its performance, ease of use, quiet operation, and large capacity. Many appreciate the steam feature and the dryer's overall features. While some found the price to be a drawback, and a few experienced issues with the heating element, the positive feedback significantly outweighs the negative. The dryer's size is also frequently mentioned as a positive attribute.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,798 reviews
  • Rated 5 out of 5 stars

    easy to use dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far the samsung dryer is doing a good job. i came back to this product because my old one was trouble free for over 8 years.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is excited to hear that you've found the perfect dryer for you and your home. Thank you for being a valuable member of our family! ^Lo Samsung

  • Rated 1 out of 5 stars

    Worst dryer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this! I bought it 1 month ago and I'm already with a broken dryer, have been waiting for week to have Best Buy to come fix it. Very disappointed, wish I could exchange. Also, besides being very expensive, be carefully to put something on top of it because it scratches easily.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your newly installed Samsung Dryer. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142633241. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Mr. Satisfied!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. Very quiet! Would recommend this product to family and friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall service was excellent, didn't have to wait once order was submitted online

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung to the rescuie

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought matching dryer with washing machine. Appears to be good machines. Bought the set and got a good deal.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Bobby, congratulations on your new Samsung Dryer. I am happy to hear the unit is treating you so well. We thank you for choosing to be a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for about a month now in love it have no complaints at this time I will keep you update

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 %

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung dryer delivers on everything promised. It was a great buy and we couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. Super fast. Love the little jingle song at the end of cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is amazing! I love the settings that it has and it dries so much faster than the last dryer I had!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love new dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love new dryer!!! Very good service and they made it within the arrival time. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dyer! Dried my clothing fast and super dry. Like all the different features especially sanitizing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features. Towels slow to dry.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the wrinkle release feature. Drying takes a little longer than expected for towels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made it so easy to purchase and install the machine! This machine is amazing!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Allison, congratulations on the purchase of your new Samsung Dryer. I am so glad to hear the unit is running amazingly for you. We are so glad you choose Samsung in your home and we welcome you to our community. ^Brad Samsung

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. Touch system is cool, feels so advanced. Also love the steam cycles it offers. Big upgrade for us.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The dryer is nice and I love it being fingerprint.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is nice and I love it being fingerprint. Think about this dryer is it is cutting off in the middle of a cycle before my clothes are dry it is sensing but not responding correctly. I believe it’s either got a sensor that is broken or it is just malfunctioning I’m really not sure? I was hoping for better results it continuously cuts off while I’m trying to dry clothes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BeverlyBryant1961, we understand your concerns and we are here to assist you with getting the best performance out of your appliance. I am including a link to a troubleshooting guide to support your concerns on the dryer (https://bit.ly/3E3jn2J). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143806990) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Excellent dryer... Very good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it... Nothing negative to say about it at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic drying with plenty of options. Have own for 5 weeks now & has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer with steam function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase already. It dries my clothes gently and the steam function works perfectly. I love this dryer!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is proud to have you as a satisfied member of our family, Jrunr. Thank you for the 5 Stars! ^Lo Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new dryer! The tune that is played when setting it is annoying, but the drying quality is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the new Samsung Dryer. We love it! It's nice and dry the clothing good.

    I would recommend this to a friend