Customer Ratings & Reviews
- Model:
- DVE50R5400V/A3
- SKU:
- 6322984
Rating by feature
- Capacity
Rating 4.5 out of 5 stars
- Dry Time
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 7.4 Cu. Ft. Electric Dryer with Steam and Sensor Dry highly, praising its performance, ease of use, quiet operation, and large capacity. Many appreciate the steam feature and the dryer's overall features. While some found the price to be a drawback, and a few experienced issues with the heating element, the positive feedback significantly outweighs the negative. The dryer's size is also frequently mentioned as a positive attribute.
This summary was generated by AI based on customer reviews.
Moisture Sensor Makes Me Hate I Purchased This!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not a big fan of this dryer. It has a moisture sensor which causes the dryer to stop when it no longer senses dampness. However sometimes my jeans and bedding are not completely dry. No matter what I do it does not dry completly. If you are thinking about this one just pass it by
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nikki,
Thank you for reaching out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the dryer not drying clothes properly. Usually, this happens if the cycle and settings do not match the laundry type and size. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for a basic troubleshooting guide to resolve this inconvenience:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
The best laundry load size for your Samsung washing machine and dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Clothes are not dry after using the Samsung dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE50R5400V/A3
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144576250
Thank you for choosing Samsung. Have a great day.
-Trisha-
Worst dryer ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this! I bought it 1 month ago and I'm already with a broken dryer, have been waiting for week to have Best Buy to come fix it. Very disappointed, wish I could exchange. Also, besides being very expensive, be carefully to put something on top of it because it scratches easily.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your newly installed Samsung Dryer. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142633241. We thank you for being a part of the Samsung family. ^Brad
Mr. Satisfied!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer. Very quiet! Would recommend this product to family and friends!
I would recommend this to a friendDryer purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall service was excellent, didn't have to wait once order was submitted online
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had it for about a month now in love it have no complaints at this time I will keep you update
I would recommend this to a friendSamsung to the rescuie
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought matching dryer with washing machine. Appears to be good machines. Bought the set and got a good deal.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Bobby, congratulations on your new Samsung Dryer. I am happy to hear the unit is treating you so well. We thank you for choosing to be a part of our Samsung family. ^Brad
100 %
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung dryer delivers on everything promised. It was a great buy and we couldn't be happier!
I would recommend this to a friendlove this dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is amazing! I love the settings that it has and it dries so much faster than the last dryer I had!!
I would recommend this to a friendGreat dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dyer! Dried my clothing fast and super dry. Like all the different features especially sanitizing.
I would recommend this to a friendAwesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer. Touch system is cool, feels so advanced. Also love the steam cycles it offers. Big upgrade for us.
I would recommend this to a friendGreat dryer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer. Super fast. Love the little jingle song at the end of cycles.
I would recommend this to a friendGreat features. Towels slow to dry.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the wrinkle release feature. Drying takes a little longer than expected for towels.
I would recommend this to a friendLove new dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love new dryer!!! Very good service and they made it within the arrival time. Thank you
I would recommend this to a friendGreat dryer with steam function
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great purchase already. It dries my clothes gently and the steam function works perfectly. I love this dryer!
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is proud to have you as a satisfied member of our family, Jrunr. Thank you for the 5 Stars! ^Lo
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy made it so easy to purchase and install the machine! This machine is amazing!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Allison, congratulations on the purchase of your new Samsung Dryer. I am so glad to hear the unit is running amazingly for you. We are so glad you choose Samsung in your home and we welcome you to our community. ^Brad
The dryer is nice and I love it being fingerprint.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is nice and I love it being fingerprint. Think about this dryer is it is cutting off in the middle of a cycle before my clothes are dry it is sensing but not responding correctly. I believe it’s either got a sensor that is broken or it is just malfunctioning I’m really not sure? I was hoping for better results it continuously cuts off while I’m trying to dry clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BeverlyBryant1961, we understand your concerns and we are here to assist you with getting the best performance out of your appliance. I am including a link to a troubleshooting guide to support your concerns on the dryer (https://bit.ly/3E3jn2J). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143806990) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new dryer! The tune that is played when setting it is annoying, but the drying quality is great!
I would recommend this to a friendPerfect Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic drying with plenty of options. Have own for 5 weeks now & has been great!
I would recommend this to a friendNice size for a dryer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My clothes have enough room to tumble. The drying time and temp times are good to be able to choose the proper one.
I would recommend this to a friendSamsung Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the new Samsung Dryer. We love it! It's nice and dry the clothing good.
I would recommend this to a friend