Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $499.99
Clearance
The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1798 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.5 out of 5 stars

  • Dry Time

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the 7.4 Cu. Ft. Electric Dryer with Steam and Sensor Dry highly, praising its performance, ease of use, quiet operation, and large capacity. Many appreciate the steam feature and the dryer's overall features. While some found the price to be a drawback, and a few experienced issues with the heating element, the positive feedback significantly outweighs the negative. The dryer's size is also frequently mentioned as a positive attribute.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,798 reviews
  • Rated 5 out of 5 stars

    Would buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dryer I have ever used, does larg loads and keeps my clothes soft!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for 4 years now and still working amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    My Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works like a charm been 3yrs still loving it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer worked well till it lasted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer in 2020. After 4 years , suddenly it stopped drying clothes. I entered diagnostics to find error, it showed clogged vent but that was wrong error as vent were clean and i paid unnecessarily service charge for vent cleaning. I didn’t want to pay any further so replaced with new dryer available most economical options after possible deals. Everything else works in dryer except heating Lesson learnt - Basic functionality has to work in appliances, bells and whistles are waste of Money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who had a dryer that took 4 times to dry this dryer is a dream. 1 load of laundry would take me all day but now with this new dryer I can get six loads of laundry done now in under 8 hours. How did I live back in the stone age for so long? Thanks samsung.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dreams do come true! Thank you for choosing Samsung. ^Lo Samsung

  • Rated 4 out of 5 stars

    Samsung Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes are never completely dry even when you choose the longer dry time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Bought it 2019 still using it no problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer! Reliable, no problems! Would purchase again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is okay. I like for my clothes be hot out the dryer, and ever since I purchased this model, the clothes are just as hot as they should be. Forget about trying to dry a comforter, it will never dry completely, but that is a given. Could have been better, but it's lasted 4 years.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to have a better experience with your dryer, Bearry. Let us help you out.

      Please refer to this link to help you dry your comforter evenly. For tips, click the hyperlink.

      Care for your bedding items with your Samsung washer and dryer (See "Down comforters, duvets, and pillows and Cotton or linen comforters, duvets, and pillows"):
      https://www.samsung.com/us/support/answer/ANS00047247/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1148707084, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Great dryer, easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this dryer to replace my old Kenmore. I also got the matching washer. This dryer is great. It dries clothes very quickly, usually around 35 minutes for a normal load. The internal light is nice so I can see if anything is left inside the dryer - no more lost socks! The glass door keeps my dog entertained as he watches the laundry tumble dry. The steam function is okay. I have not really used it a lot since I have a portable steamer. Overall, I am very happy with the design of this dryer and its functions. It would be nice if this dryer had the capability to send notifications to my smartphone, but the end notification is pretty loud and lengthy so I typically hear it when I am somewhere else in the house.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Welcome to the Samsung family, Leonidis. We are delighted to hear that you've found the perfect dryer for you. ^Lo Samsung

  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been four years and still holding strong. Great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall decent product. Could be a little better at sensing how dry things are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , really gets the job done . And for a price you can’t beat

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works great, until it doesn’t

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dryer in November of 2019. It was working great with no issues up until January of 2023. It stopped drying and the tech that came out said the heating coil went. It took a week to get the original appointment, then another week for the parts to come in. We’ve been hanging clothes all over the housei. The mean time. It’s been a huge pain. The tech also told us tha in his experience it’s been the Samsung products that have been dying within 2-3 years. Not cool.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Ryan,

      We know the importance of having a working dryer during our busy schedules. Let's move on to getting the dryer back on track.

      If your dryer has weak heat and runs for a long time, that could also be a blocked vent.

      Clothes are not dry after using the Samsung dryer:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      See page 45 for a basic troubleshooting guide.
      https://downloadcenter.samsung.com/content/UM/202210/20221028082248825/DV5400_UM_DC68-03784D-13_EN_MES.pdf

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145347951) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 1 out of 5 stars

    Soggy wet clothes man

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this dryer for about 4 years. I've had to tear it apart about 6 times now to clean out lint. The lint system is so poorly designed, it may as well not have one. The lint gets past the lint trap, and accumulates on the blower fins. When this happens, the dryer sounds like it's going to explode. It involves removing the top and front panel plus the blower cover, then meticulously picking out the lint from the fins of the blower. If you don't do this, you risk your dryer overheating and the lint catching fire. Aside from that, this dryer does not dry clothes completely. The sensors think your clothes are dry, and shuts off the dryer. Even on the timed cycle, it shuts off the heat so that your clothes have to air dry. You may as well hang them out on the line to dry. I do NOT recommend this dryer!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    4 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the dryer for 4 years and now get the HC error code. The inital $300 repair i paid did not get the job done. Geek sqaud had to come back out and replace the entire control panel. I disconnected the steam hose as well which is not what i wanted to do but was told it contributed to the problem. I have had FOUR geek sqaud appointments and had to leave work for them. 2 diagnose, 2 to repair with new parts. Overall i have been without a dryer for 2 months this summer. I have had to take my wet clothes to a local laundry mat. Samsung cell phones, yes. Samsung dryers, no

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad heating coils

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stops drying after 18 months and then 36 months. The heating coils suck and need replacement which is more money. Would not buy for that reason alone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    best dryer to date

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great dryer..i've had it for 3 years and no issues.

    I would recommend this to a friend
  • Cons mentioned:
    Heating element

    Rated 1 out of 5 stars

    Get the warranty extension. These die early

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dies after 4 years and was 750$ to repair. Lame. Heating element stopped working. And repair cost more than new dryer. Never worked great anyways. Plastic cars cracked and took multi attempts to dry.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purhcased the Samsung Electric Washer/Dryer combo back in Sept 2019, its now November 2022 and it works just as good. I know some Samsung products get a bad rep but so far so good.

    I would recommend this to a friend