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Customer Ratings & Reviews

Your price for this item is $629.99
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 312 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers regard the 7.4 Cu. Ft. Smart Electric Dryer with Sensor Dry highly for its drying and overall performance, ease of use, large capacity, and quiet operation. Many appreciate its size and color options. The only notable drawback mentioned by some users is the absence of an interior light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 312 reviews
  • Rated 5 out of 5 stars

    WASHER AND DRYER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO SET UP, HAVENT HAD A PROBLEM AND HAD THEM FOR 6 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very big and works good. Pretty deep and really quiet too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Samsung Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased and love the color, efficiency, and low sound of the different drying cycles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked nice hasn’t been delivered yet. Just completing review for the $5 reward

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great this is my second purchase of the same item for another rental!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Dries clothes. Texts me a lot. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works amazing. I have not had any problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, clean and perfect functional. fits in the space perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase and the delivery guys were very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New appliance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase and not too loud! Bought this due to the awesome price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drys well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time it gets the job done, therefore I cant complain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product highly recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer works great no issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, pet hair is great with this dryer. Dry's 2x time old dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Dryer Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with this dryer so far, works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color & how fast it dries my items. Best purchase !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected! 0 complaints. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color and size is nice. Would recommend for the size and color

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!! FIND A BETTER PRODUCT & COMPANY.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT PURCHASE THIS OR ANY OTHER SAMSUNG PRODUCT unless you want a headache. We purchased this dryer May 3rd and it was inoperable as of the first week of June. Due to it being under company warranty we were forced to deal with Samsung directly. We had to go rounds with them to get the ticket sent over for repair. We were told by the Samsung representative that there is only one service provider who only has one tech. THAT WAS A LIE. After doing our own research we found that there are 2. We THOUGHT the second would better so we scheduled with them. That ended up being a highly regretted mistake. After multiple attempts to get scheduled we got an acceptable appointment on the books and then THEY CANCELED ON US...on the same day. However they were able to reschedule our canceled Friday appointment for a Monday morning appointment (which is today). THAT morning appointment has been moved to an appointment this afternoon when my husband is not available due to having to go to work. We have been without a dryer for a month. Samsung is not doing anything but telling us they have escalated it. The repair company is researching the no-show. I'm not sure what the resolution will be but I want to save anyone researching and looking at their products the money and headache that we are having to deal with. NO ONE should have to deal with warranty repairs on a new product in less than 30 days of ownership, ESPECIALLY with such a small network of service centers. It should just be replaced, repaired in house and resold as a reconditioned product but instead Samsung would rather inconvenience the consumer. BUYER BEWARE. I can tell you we absolutely regret the purchase and having to deal with Samsung to the point of almost wanting to call it an expensive loss and purchasing another brand. With the money and time wasted going to a disgusting, expensive public laundry facility it may be the best decision if we have to wait much longer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand the disappointment about your overall experience in getting the dryer working again.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 to assist you better with what occurs with the unit. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Sick dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a small apartment and this dryer is perfect! :D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine with many options and easy to operate..

    I would recommend this to a friend