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Customer Ratings & Reviews

Your price for this item is $629.99
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 312 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers regard the 7.4 Cu. Ft. Smart Electric Dryer with Sensor Dry highly for its drying and overall performance, ease of use, large capacity, and quiet operation. Many appreciate its size and color options. The only notable drawback mentioned by some users is the absence of an interior light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 312 reviews
  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I’m no problems. Dryer has great timing and features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The dryer is relatively quiet, has a good capacity and dries well. The black color is sharp. It has many different customizable settings and the lint trap stops the lint from getting into the vent pipe. It does dry fairly quickly and I like the digital timer display. I’ll update this review if I have any issues but so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Does the job. Cons: Doesn't have an option to easily set a time other than the pre-set. No light inside, so it's hard to see if something is left when you empty it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works great. Variety of settings for all the various materials and temps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently purchased but so far very pleased with all fwatures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dryer When it detects that the clothes are dry, it stops and does not spend much energy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DRYER/WASHER SET

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is exceptionally of great quality, we bought the washer first over 1 year ago and then just now the Dryer. Both items are functioning well and seems we bought the set together, in which the first product performs as well over 1 years ago and that to me is great quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works great and has a good size to it, love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and proffessionalism

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent purchase and quality.The service agent very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++++++++++++++++++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been the best purchase I have made in a while. Definitely worth it and does better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Dry time

    Rated 1 out of 5 stars

    Do not trust delivery texts

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of my dryer was terrible. I chose my washer and dryer delivery dates to be around the same date. I got a random text from best buy well after choosing my delivery date stating that my original delivery date was delayed for my dryer due to back order. When the original delivery date arrived, I decided to go ahead and step away from my home since my orginal date was not going to happen according to their text. As the day went on, I got a notification on my camera showing that they still came on that original delivery date. I had really been anticipating my new appliance deliveries and I would have stayed home if I would have not gotten that false text stating that I had to choose another delivery date because the original was not going to happen due to a back order. I immediately called and complained about missing my delivery due to this false text stating that my date was changed and demanded that they bring my dryer right back around because they were the reason I missed it. I was given the run around and lied to by customer service and also the warehouse that it was suposedly escalated to. This went on for days and even after numerous calls, they pretty much left my dryer sitting in their warehouse and would not bring it back out to me until this "new date" which was about a month out. If this wasn't bad enough, I was also told that I would get a gift card for the miscommunication and the terrible experience. Never got that gift card either. The dryer is great, but 0 stars for the experience.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Dry time

    Rated 5 out of 5 stars

    Great dryer !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Really enjoy this over the old one we have. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dryer for the price point definitely worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product...Lousy Customer service.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dryer. it works great, and is way better than my older generation dryer was by a huge margin. However the customer service was a pain to deal with. They did not do what i had expected and prepared for them to do. And instead left me to do all the unboxing and moving to the laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer super easy to use and super pretty to look at

    I would recommend this to a friend
  • Pros mentioned:
    Dry time

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well, I was surprised at how quickly it dries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very easy to use and user friendly with great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome machine. Easy to use. Works well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the performance and ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, I love the color and design. Good product.

    I would recommend this to a friend