Customer Ratings & Reviews
- Model:
- DVE55CG7500E
- SKU:
- 6570083
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, drying capabilities, and large capacity of the 7.4 Cu. Ft. Smart Electric Dryer. Many appreciate its ease of use, quiet operation, and the added benefit of the steam function. The dryer's design and color have also garnered positive attention.
This summary was generated by AI based on customer reviews.
Wonderful dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this dryer and the smart things app
I would recommend this to a friendDryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well excited to set it up with the WiFi and use the smart feature!
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in a pair and both washer/dryer are super and efficient.
I would recommend this to a friendHuge and efficient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It is huge and can help me with a week clothings.
I would recommend this to a friendSamsung Dryers are awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, Best Buy has excellent customer service !!
I would recommend this to a friendSamsung Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good dryer. Good product, We recommend very nice
I would recommend this to a friendBest dyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dyer ever love i can control it from my cell phone
I would recommend this to a friendDryer looks good and holds a bunch but doesn’t dry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but dryer doesn’t get clothes dry the first time.
No, I would not recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dryer….great dry times…nice phone apps..
I would recommend this to a friendGreat service ans item.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service ans item. Will buy again. Good price.
I would recommend this to a friendDryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the dryer a week and so far so good. Happy wife happy life
I would recommend this to a friendIts ok if i could id choose a different one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It takes really long to dry sometimes the delivery was great though.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are committed to enhancing the performance of your dryer, Karen. Let's get this taken care of.
We recommend referring to the resources listed below to address concerns with your dryer. Please click the hyperlinks and watch the instructional video (See hyperlink "clean the lint filter") for tips.
The dryer cycle takes too long:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149891055, to help our team locate your information when you message us.
Have a great day.
-John
Decent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big size dryer for your big loads. Plenty features
I would recommend this to a friendVery bad dryer machine.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is very bad. I previously had another Samsung dryer that worked very well, but we bought this one and had to replace it because it gave an error. However, with the new one, every time we put the clothes to dry, it takes too long to dry. With the old dryer, it dried in an hour or less, but with this one, you have to use it for about two and a half hours, and the clothes don't come out as hot. In conclusion, it is very bad. Don't buy it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mike, we understand that waiting too long for the clothes to dry in the dryer can be frustrating. We're here to help you.
Here is a guide to help you troubleshoot if your dryer takes too long to dry your laundry. Please click on the embedded word.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148928151) to help our team pull up your information.
Have a great day.
^Camille
Loved the dryer - didn’t get as hot as expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVED how the dryer would sing when it was finished . After being on a long cycle the clothes would still be slightly damp and there were just a small amount.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DeeEv2022,
We cab feel the disappointment you have with this dryer. We are here to help you.
We recommend checking the resources below for steps to take when the dryer is not heating enough. Please watch the video and kindly click on the embedded words for more details.
Dryer is not hot enough:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147265839), and it will help our team pull up your information.
^Rodel
Don’t buy this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Constantly had an error code and doesn’t dry clothes all the way unless you constantly re start it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LonnieV, we understand the importance of a reliable dryer at home. Allow us to help.
Here is a link with information about the dryer error codes. Check the guide and select your unit's error code for recommended actions. We suggest checking the hyperlinks attached to the resource for other helpful tips.
Samsung dryer displays an error code
https://www.samsung.com/us/support/troubleshoot/TSG10001006/
We recommend checking the link below if your dryer does not dry your laundry. Please select the option that best matches the issue you are experiencing. Kindly click on the embedded word and watch the video if prompted.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150406978) to help our team pull up your information.
Have a great day.
^Camille
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not dry properly. Had to run dryer twice. Returned for LG front loaders.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello VeronicaR,
Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we understand the inconvenience of running the dryer cycle twice to dry clothes.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that fit your needs better.
Thank you.
-Angelica
Unhappy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I called on day 16 with a problem with my dryer. Best Buy refused to help because I had to notify them within 14 days. Will never purchase from them again .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand how important it is to have a reliable dryer at home. We want to speak to you directly and get more information about your dryer for better assistance.
To provide feedback on your experience with the retailer, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147647520) to help our team pull up your information.
Have a great day.
^Camille
Not good customer service at all
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just not what we inspected and spending that kind of money. Just bad all together
I would recommend this to a friendBrand response from Samsung
Posted .Hello LarryL,
We want to know more about what occurred with your Samsung dryer and would like to assist as soon as possible.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Ineffective Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is not doing the job. Just like the previous one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are committed to enhancing the performance of your dryer, SihemK. Let's get this taken care of.
We suggest referring to the resources listed below to address the dryer's drying concerns. Please click the hyperlinks and watch the instructional video for tips (If there are any).
Clothes are not dry after using the Samsung dryer (Please choose what heating issue your dryer has):
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147615477, to help our team pull up your information when you message us.
Have a great day.
-John
