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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $1,129.99

Customer reviews

Rating 4.6 out of 5 stars with 147 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and large capacity of the 7.4 Cu. Ft. Smart Electric Dryer, as well as its effective drying capabilities and ease of use. Many appreciate the quiet operation and the steam option. Some customers also find its design and color to be appealing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-147 of 147 reviews
  • Rated 5 out of 5 stars

    Great design and functionality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with it and am using it well. The design is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good,, but still have questions,, guys that brought it didn’t speak English,, one not at all, one did some,, the one that didn’t knocked out our cable, internet and phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung dryer works very well I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Winning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing equipment well work your purchase and easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! So far so good the product. And I received another year warranty.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently received a replacement unit that was only a few weeks old. Unfortunately, within just a week of use, we’re now facing the same issue. Every time we start the machine, it runs for exactly two minutes and then displays error code CL9. We have to restart it three times before it will work properly. This has been happening consistently, and it’s extremely frustrating

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BarbaraV, we understand the inconvenience of dealing with a dryer giving an error code. Let us help.

      We suggest referring to the guide below to address your concern about displaying a CL9 error code in the dryer. Please click on the embedded word.

      Samsung dryer displays an error code
      https://www.samsung.com/us/support/troubleshoot/TSG10001006/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148773800) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    Broke after 2 years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Looks great. Large capacity. Cons: Purchased in October 2021, arrived a couple months later, motherboard went out in May 2024. Known problem with these dryers. Samsung covered the part ($150 value), but still charged a $200 service fee. Also takes an hour and a half to dry a load, twice as long as our previous dryer. Stay away from this model.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Russell, we understand the frustration if your dryer takes time to dry. Allow us to help.

      Here is a guide on what needs to be done if the dryer takes too long to dry your laundry. Please click on the embedded word.

      Clothes are not dry after using the Samsung dryer.
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long

      Please see page 42 under the "07 Eco Dry" section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202405/20240521152454532/DC68-03784S-03_IB_DV7000_EN_MES_231222.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose? recipient_id=18768513 
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147259452) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung