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Customer Ratings & Reviews

Your price for this item is $468.99
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The comparable value price is $1,169.99

Customer reviews

Rating 4.6 out of 5 stars with 168 reviews

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Rating by feature

  • Ease of Use

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers recognize the 7.4 Cu. Ft. 12-Cycle Electric Dryer with Steam as a high-performing appliance, frequently praising its fast drying times and quiet operation. Many appreciate the dryer's large capacity, making it suitable for bulky items like bedding, and the ease of use and attractive color are also frequently highlighted. The steam function is noted as a useful feature for wrinkle removal and sanitizing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-168 of 168 reviews
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not produce enough heat to dry clothing. Had to run the cycle 3 times for the clothing to dry. Beat Buy tech came out and advise there was nothing wrong but we are still have issues. Do not recommend.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having concerns with your Samsung Dryer. i have some helpful information to ensure you are getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 3 out of 5 stars

    Damaged

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer delivered damaged, washer acting up after two loads. Not happy at all. Been an elite plus member for years, this might be my last

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To deep had to exchange for front loaddont know why I wanted to change

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Dryer. We are excited to be your choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 1 out of 5 stars

    Very dissatisfied

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best dryer as I have to run just one load from my washer three times on a normal load for it to dry completely. Very dissatisfied !!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Shankar,
      I see that you are having some concerns with your Samsung Dryer not drying your clothes properly and I would like to offer some assistance to ensure you are getting the best performance from your unit. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143245642. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 1 out of 5 stars

    Does not work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this dryer and it did not work straight out of the box.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Sabrina, I completely understand how frustrated you must be receiving a new product that is not operating properly. I would be upset as well. I would like to help make sure that you have a great experience with us. Please contact me at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143424379. We welcome you to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I dont have to repeat drying cycle. It gets done on first try.9

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! It has steam cycle. It drys fast and it also plays music when cycle is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the set and this dryer amazes me all the time. It measures the dampness and amount of clothes to change time and speed of tumbler to achieve best dryness without shrinking clothes. And fits so much inside. Steam cycles are awesome specially if want to remove wrinkles just have to be patient as the cycle last at least 20 min.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time out of your busy day to share the best parts of this dryer. We are delighted to hear that you're getting fantastic use of these features. ^Lo Samsung