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Customer reviews

Rating 4.6 out of 5 stars with 1587 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+, as well as its ease of use, quiet operation, and large capacity. Many appreciate the aesthetic appeal of the dryer, including its color and design, and find the smart features to be a valuable addition. However, some customers have reported an unpleasant odor on their clothes after drying and expressed disappointment regarding the absence of a power cord and difficulties encountered during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,587 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet dries fast and thouroughly. Love it highly recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase Work fine love the smart app on it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Perfect Dryer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and dry fast, fits lots of clothing. Good for big family. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying this smart washer & dryer set. The ability to link it to your smart phone to keep track of cycles and maintenance is convenient. We actually get notifications now on our new Samsung TV we got at Best Buy also!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Best dryer ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet with a huge capacity. Easy to use. Looks great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up purchasing a new washer and dryer set due to our old washer no longer working. While our old dryer worked fine, we found the pricing fair for the pair. We have had the set for about a month now and so far everything works as it should. Delivery and install were also commendable. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully and very spacious. My clothes come out smelling fresh and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very quiet. I love it. And it is really easy to operate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine poor set up and delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand and great results from the machine, the only thing is that the machine was scratch upon arrival machine was reviewd and was recieved with a scratch.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Ease of use

    Rated 5 out of 5 stars

    Very good dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far. Gets clothes dry and easy to use. Many different drying modes.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Daquan, I appreciate you reviewing your new Samsung Dryer. I am glad to hear you are happy with your purchase. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    It works.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dries our clothes, what more can i say? Theres a character limit so, it dries quickly and the smart things app is pretty cool too. If i had to complain about something it would be the remote start thing. Seems pointless, you have to load the clothes, just start it then...

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and capacity without taking up too much space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. Easy to use and quite efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couple of issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job. But a couple of issues. The steam sanitizer only goes on for like 2 minutes (even though it shows it's supposed to be on for 20+) and doesn't do the job I thought it would getting wrinkles out. Also, the app is pretty useless. You can set up the drying mode and everything, but then you have to physically press start on the dryer itself. Pretty pointless if you ask me.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We aim to help you have a better experience with your dryer, BrianM. We are here to help.

      To allow you to remotely start or stop your drying cycle, schedule laundry, receive end-of-cycle notifications, and monitor your dryer’s energy usage, make sure that the app you downloaded is the SmartThings app. If your Samsung dryer’s steam sanitizer cycle stops early, click the link and the hyperlinks for tips.

      How to reset your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00087942/

      How to clean your Samsung dryer (See Clean the lint filter before or after every load, and Clean your exhaust vent once or twice per year):
      https://www.samsung.com/us/support/answer/ANS10001019/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide reference number 1151472553 so our team can look up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is super quiet and performs even better than expected

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them so far. They are quiet and efficient. No complaints!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Dryer performance

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much easier to use than the washer. Lots of capacity and dries well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product!! Love it. The drying time is less than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer did more than I thought it would. The steam function does wonders in the close

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lint screen needed replaced awating new replacement

    I would recommend this to a friend