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Customer reviews

Rating 4.6 out of 5 stars with 1587 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+, as well as its ease of use, quiet operation, and large capacity. Many appreciate the aesthetic appeal of the dryer, including its color and design, and find the smart features to be a valuable addition. However, some customers have reported an unpleasant odor on their clothes after drying and expressed disappointment regarding the absence of a power cord and difficulties encountered during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,587 reviews
  • Rated 5 out of 5 stars

    Sleek Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this machine for almost one week and have not had any problems. I love all of the different options. It is a sleek machine and it even sings to you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Dryer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for our family!! Easy to use and operate!! Would recommend to all I know. Keep up the good work Bestbuy and Samsung!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome smart dryer with a built in steamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer works great on the first time through and can even be set to wrinkle free or to be run again via your phone for ease of use. It can even steam your clothes too.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance
    Best Buy Employee

    Rated 5 out of 5 stars

    great value

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best dryer ever, we have been using for about 3 weeks, its possibly the best and most efficient dryer out there. setup was pretty easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Great dryer! We use it nearly daily. The clothes look good coming out of the dryer. I highly recommend this dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer and dryer large capacity ! Delivery was really fast ! Exceptional products thank you Best Buy !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simply works

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I love the smart features. Just make sure you remove the eco-friendly settings.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A lot of features

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. It has so many features. I love the wrinkle prevention and the light inside. The dryer is not loud either. I definitely recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Love my new dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dryer and washer ( bought the set) . It is quiet and love the light that stays on in the inside when you are removing clothes from the drum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding machine easy to use and I love its appearance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner! Winner!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy at it again! Always exceptional service. This is such a beautiful color & works amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nicr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use! And love thano can link it to my phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have enjoyed this product, this product is simple to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine easy to operate and meets all expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works works works will buy again and tell others thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal set! Couldn’t be happier with my purchase. So efficient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice dryer no control on temp!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer works well. My main issue is it wants to dry everything on high temp settings and you have no control on temp unless you use time dry.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Lisa77055,

      We understand how frustrating it can be when a dryer performs well but limits temperature control on automatic cycles, especially when you want more flexibility for different fabrics. We want to help review your settings and ensure the dryer is operating in a way that best fits your needs.

      For further assistance with temperature options and cycle behavior, please contact us directly so a support representative can review your specific dryer settings and guide you through available adjustments.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151668389) to help our team pull up your information.

      Thank you!

      ^Joshua Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets my clothes and sheets dry in one cycle, the steam refresh is great too if you leave your clothes in the dryer. It’s also very quiet compared to other dryers I have had.

    I would recommend this to a friend
  • Cons mentioned:
    Power cord

    Rated 4 out of 5 stars

    Drys clothes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two weeks in and it works as should. Manual doesn’t describe wiring of power cord very well. Luckily there is YouTube, and a image on the back of the dryer that shows the correct wiring.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung dryer dries the clothes fast, havent had time to use all the settings.

    I would recommend this to a friend