Customer Ratings & Reviews
- Model:
- DVE52A5500V/A3
- SKU:
- 6470415
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+, as well as its ease of use, quiet operation, and large capacity. Many appreciate the aesthetic appeal of the dryer, including its color and design, and find the smart features to be a valuable addition. However, some customers have reported an unpleasant odor on their clothes after drying and expressed disappointment regarding the absence of a power cord and difficulties encountered during installation.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, I recommend it, very good product. very efficient
I would recommend this to a friend- Pros mentioned:Capacity
Good Samsung dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product a lot of room we returned these because the washer would take over an hour to wash and still has fabric softener on them
I would recommend this to a friend Appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After setting it up, the machine start communicating with my other Samsung appliances. It was great to have all smart equipment.
I would recommend this to a friend- Pros mentioned:Ease of use
Samsung Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the new dryer. A lot of features and easy to use
I would recommend this to a friend Best dryer when paired with Samsung products
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dryer, had to switch which way the door opens and it was extremely easy with the right tools. When dryer is done i get a notification on my Samsung tv which reminds me when to unload.
I would recommend this to a friend- Pros mentioned:Ease of use
Samsung dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to work and it’s just beautiful Love the color
I would recommend this to a friend - Pros mentioned:Noise level
Cute cute
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazingly quiet dryer. I am having issues with the auto sensor. It tends to shut off saying the load is dry but it’s actually still wet. As a work around- I use the time option which dries for a specified amount of time, rather than shut off via auto sensor. I have tried the steam function once. Love it! Color is amazing! Overall, happy with my purchase.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Bossyboss,
Thank you for reaching out to us, and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the dryer doesn't complete the cycle. We understand how important these machines are, especially if we are doing our laundry during our busy schedules. We will surely notate this feedback for better products and services in the future.
I highly recommend clicking this link for a basic troubleshooting guide to resolve this inconvenience:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
Clean the moisture sensor on your Samsung dryer so it doesn't shut off early:
https://www.youtube.com/watch?v=lwWeL5JYNNo
Use Sensor Dry to Prevent Heat Damage to Laundry:
https://www.samsung.com/us/support/answer/ANS00050286/
Clothes are not dry after using the Samsung dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE52A5500C/A3
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144710700
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new Samsung smart dryer. I really enjoy the WiFi mode your can work your dryer right from your phone.
I would recommend this to a friendHands down the best
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the matching washer and dryer in the rose gold color. I love these so much. I have now used them for almost a year and not one issue. The app is amazing to have. I can go and do other things and completely forget I have laundry in and it notifies me that it’s done. Extremely please with my purchase
I would recommend this to a friendIt works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged it in....washed clothes.....Brilliant! WILL wash more stuff 4 sure!
I would recommend this to a friendGreat product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otima maquina. Grande. Excelente qualidade preco otimo
I would recommend this to a friend- Pros mentioned:Capacity
Another great Samsung product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine! Has a huge capacity and so many settings that it will accommodate anyone!
I would recommend this to a friend Best washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and the fact it syncs with smart things
I would recommend this to a friend- Pros mentioned:Dryer performance
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works really well. We were hesitant but are very happy with our purchase.
I would recommend this to a friend Perfect size for busy lives
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is perfect for my daughter and her family. They lead very busy lives and don't have time for lots of load of laundry. So the size of this makes it much easier for larger loads
I would recommend this to a friend- Pros mentioned:Dryer performance
Great Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer! It is so easy to use and dries the clothes in no time. Love this color!
I would recommend this to a friend - Pros mentioned:Noise level
My new dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this its noise less and works fantastic... im glad to have added this to our home
I would recommend this to a friend - Pros mentioned:Noise level
Amazing dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has a large load capacity and runs extremely quiet! Best dryer owned hands down!
I would recommend this to a friend samsung dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this dryer, it is so much better than my old one. sometimes the smart features are too smart though. my bedding will be in the dryer and after about 30min it says it’s dry. that’s because all the the wet parts are wrapped up inside. so you have to take it out and untangle it all and then restart it. another solution is just doing timed dry. works perfectly for clothes, towels, etc. bedding is the only problem i’ve had!
I would recommend this to a friend- Pros mentioned:Noise level
Great Samsung dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dryer... The quick dry is my favorite.. Silent dry... Great dryer... Highly recommended
I would recommend this to a friend