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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1587 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+, as well as its ease of use, quiet operation, and large capacity. Many appreciate the aesthetic appeal of the dryer, including its color and design, and find the smart features to be a valuable addition. However, some customers have reported an unpleasant odor on their clothes after drying and expressed disappointment regarding the absence of a power cord and difficulties encountered during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,587 reviews
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it works great completely great and works awesome

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Heaven sent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing we love it. It’s so quiet! Love the fact I can sanitize.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge dryer wirh tons of room to dry clothes. Samsung did a nice job on this

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving it. It so easy to use and it running pretty smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer. Has a bunch of settings & is super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine !! Works perfect ,I like it very much !!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Loads of capacity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads of capacity. Easily fits kings size bedding.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Monger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing dryer!!! Meets needs for all clothing! Quiet when in use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love the various options with ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clothes Dryet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Drys quickly! Do not use the Smart aspic due to the owner’s manual being quite poor. Called Samsung to get a better manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer and dryer combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this combo , it’s works with no problems thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s work good and I am very happy with it. I love the color of it to

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to use. Would recommend highly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new dryer simple and easy to use highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item. Couldn't be more satisfied with purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has a much larger barrel making it easier to wash blankets and bead spreads. easy to use and works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest problem with this is it has a dryness setting, And its not always at the highest setting of dryness and some clothes come out damp. So I make sure to push dryness to max level every time. The anti wrinkle only works so so as my shirts are still wrinkled all be it less than my old dryer. I do like the steam and refresh as I can throw a shirt in there that was barely worn and it feels clean. Just like the washer though, I despise the touch sensors, that board will go bad and I imagine that the cost of the repair will be crazy stupid. So I probably won't repair due to cost of repair and I will have to buy another one (ughhh). Over hyped product that I got sucked into. Unless you need to remotely start and stop laundry with your phone I see no need for that feature. I don't need my phone or tv telling me my laundry is done. Its just not that important. Just like the washer I wish I would have gotten something with good ole fashion knobs. I do like the large size of the dryer as opposed to the large size of the washer there are only 2 of us here, me (dad) and my son. Between the washer and dryer I am less than impressed, but I must admit my clothes really do feel clean. Bottom line is too many whistles and bells for me and the default setting leave something to be desired. If I wasn't so lazy I would have best buy come and pick them up and choose something else.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi cc21,

      Thank you for reaching out and letting us know that you're having issues with your Samsung dryer, such as some of your clothes come out damp, anti-wrinkle doesn't do an excellent job and a problem with the touch sensors. We apologize if the product didn't work as expected. It's not the experience we want you to have with us. We're here to help.

      Attached here is a link to a troubleshooting guide that you can try, which addresses the drying issue.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      You may also refer to the user's manual (pages 56-57) for additional troubleshooting steps, including the issue with wrinkle prevention.
      https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf

      For the control buttons of the dryer, I've included another helpful link below-containing information on what to do if the control buttons on the Samsung dryer do not work or respond.
      https://www.samsung.com/us/support/troubleshooting/TSG01001992/

      If you have other concerns, do not hesitate to reach out via our Support Channels below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144156154

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I bought this washer n dryer set.s amazing how cool technology makes things. Such an upgrade from my previous one. I love doing laundry more now.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Great Samsung Electric Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Performs excellent drying as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Dryer !! Works great, dries quickly and has capacity for more than one bed blanket at a time. Love this Dryer !!

    I would recommend this to a friend