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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1587 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+, as well as its ease of use, quiet operation, and large capacity. Many appreciate the aesthetic appeal of the dryer, including its color and design, and find the smart features to be a valuable addition. However, some customers have reported an unpleasant odor on their clothes after drying and expressed disappointment regarding the absence of a power cord and difficulties encountered during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,587 reviews
  • Rated 1 out of 5 stars

    Big Time Regret!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer and dryer model 2.5 years back from BestBuy, but I am highly dissatisfied with the dryer. It takes 2 to 3 cycles to dry properly, which is quite frustrating. To make matters worse, the dryer has been producing a lot of lint recently. Due to lint damage, I had to dispose of over $1000 worth of clothing. The dryer door is always full of lint all around it, and it is now rusted over 10 inches. This purchase has been terrible, and I have suffered a significant loss.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the frustration of dealing with a dryer taking a few cycles to dry correctly and producing lint, causing it to rust, AlecJ. Let us help.

      The below link contains information on what to do when the dryer's heat is not enough to dry. It also includes other links for cleaning the dryer, running a vent blockage test, error codes (if any), and a video to watch from start to finish.

      The dryer is not hot enough:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough

      You may also check pages 55- 56 of the user manual for other recommended actions if the dryer does not heat/dry or dries unevenly and when there is lint on clothes.
      https://downloadcenter.samsung.com/content/UM/202307/20230703165742912/DC68-04403B-02_IB_DV7000_EN_230703.pdf

      Lastly, we have provided the guides for the recommended laundry load size and the dryer's cycles, settings, and features.

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Cycles, settings, and features on your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00051022/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146743186) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Works fine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I had hope to really like it but need to evaluate longer. The lint trap is very messy. Had asked to get the door hung on the other side. Those that delivered it were not able to do it, so another visit has to be made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The prefect drywr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer. This dryer has several dry cycles which makes it convenient to dry your clothes accurately. The dryer has preventative methods to ensure an expanded life expectancy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I can wash large loads with ease… these look great in my home, this is very quiet when in use. It is also very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dyer best upgrade from what we had works really well on large and small loads cuts my drying time in half

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owened this washer / dryer combo for about 4 months so far. Been solid. Family of three with a dog and two cats so it gets used alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped well and installed. The washers are great! I love the wifi function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appears to be a great product. This is my 2nd Samsung dryer purchase. I was please with my first one, we have had it for more than 10 years. Hopefully our daughter will have it just as long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my new dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the short time I have had this it has been great, the light is a nice feature and the phone app is a plus to know when the cloths are done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer! The steam component is a plus! This is my second Samsung dryer and I am content! I have already recommended this dryer to a friend and she purchased it also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. I bought the washer and dryer combo and love them . They look great and function even better... WOW just WOW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about 2 years now, really amazing. Works great, dosent give me any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries efficiently and quietly. Like the settings, especially the level-of-dryness scale. Lint trap is easy to remove and reinstall. The only thing I would change would be to make the top surface of the machine level so that I could more easily set items on top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best product for now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good for now, I recommend this product to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Machines

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality machines that help me in everyday life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this dryer. The eco mode setting sets for an hour and 15 minutes but it actually senses when the clothes are dry and turns off. Very happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. Just purchase it about two months. sometimes it takes longer to dry and maybe it is because I do not add enough time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dries quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries my clothes in half the time. Love that this dryer senses how wet the clothes are and can adjust the time accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is awesome, the delivery was smooth and painless. The item was delivered and installed by people who knew what they were doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this machine at Best Buy in Edmond (quail springs) and we had a great sales person. We love it. But… it’s fully able to work on an app.. but you still need to manually start it!

    I would recommend this to a friend