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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1587 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+, as well as its ease of use, quiet operation, and large capacity. Many appreciate the aesthetic appeal of the dryer, including its color and design, and find the smart features to be a valuable addition. However, some customers have reported an unpleasant odor on their clothes after drying and expressed disappointment regarding the absence of a power cord and difficulties encountered during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,587 reviews
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    It works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works well after 3 months of light use, large capacity, hasn't broken yet. I do feel like the settings are more limited/restricted than my other Samsung dryer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Charkle.

      Congratulations on your new dryer! I understand you have some concerns, about the dryer settings being limited.

      Please check this link for further assistance on the different cycles and settings.

      Cycles, settings, and features on your Samsung dryer

      https://www.samsung.com/us/support/answer/ANS00051022/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number (1144943245) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and dries clothes very quickly. This is my second unit similar to this one. The last one lasted 12 years. Would buy again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works great. It has many good features. I am disappointed that when I used a spray and wash product, that it took the brushed finish off in places that it dripped onto the top of the dryer. Otherwise, five stars.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Greatestever, congratulations on your Samsung Dryer. Thank you for taking the time to share with us. We are so happy to welcome you to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team to installed product fast and good thanks good dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO dry cleaning needed it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer with steam option to avoid dry cleaning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer has exceeded my expectations. It is fast and efficent. The variety of settings including the steam setting are great to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Exactly what i was wanting and i love it alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer!! Love the steam function to quickly touch up your clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have the matching washer. This is a great dryer and the programmed cycles are easy to use. Does not take very long to dry a full load of clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome dryer- no fault

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! It does it’s job right and no issues with it for 2 years plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TECHNICIANS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY HAS THE MOST EXCELLENT AND KNOWLEDGEABLE FRIENDLY SERVICE TECHNICIANS AVAILABLE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it work well and nothing was wrong with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd dryer for my family. I recommended this dryer for my Father-in-law. He is happy with that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was a good value. The in-home setup was also a game changer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well. It isn’t loud and the drytime has been satisfactory!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good products from Samsung and very good serv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good products from Samsung and very good service from BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whole process from buying at the atore, to home delivery was super fast and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, very quiet machine. Holds a lot…….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! The only drawback is that you have to make sure to adjust the times to more dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it 3 months ago, and it's been working with no any problems,

    I would recommend this to a friend