Customer Ratings & Reviews
- Model:
- DVE52A5500V/A3
- SKU:
- 6470415
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+, as well as its ease of use, quiet operation, and large capacity. Many appreciate the aesthetic appeal of the dryer, including its color and design, and find the smart features to be a valuable addition. However, some customers have reported an unpleasant odor on their clothes after drying and expressed disappointment regarding the absence of a power cord and difficulties encountered during installation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Great dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the large capacity of this dryer, plus it’s quiet and doesn’t heat up the utility room. It’s attractive as well
I would recommend this to a friend Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product terrible service of the technician who came to install
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand what you went through with your dryer's installation experience. To better assist you, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with this purchase.
Have a great day.
-John
Dryer Working Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good after a month of having this dryer.
I would recommend this to a friend- Pros mentioned:Noise level
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is amazing. Dries most loads of laundry in 39 minutes. Large capacity drum, and no noise while running.
I would recommend this to a friend Washer Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok....limits on cyles.....pretty in my washroom
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Appliances, congratulations on your new Samsung Dryer. We are glad to hear that your washroom looks amazing. Thank you for choosing Samsung and welcome to our growing community. ^Brad
Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it! Its a good dryer. No issues whatsoever.
I would recommend this to a friendAPowers3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m also completely satisfied with this purchase!!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Powers3, I would like to say congratulations on your new Samsung Dryer purchase. We are glad to hear that you were satisfied with your purchase. Welcome to our family and thank you for choosing Samsung. ^Brad
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an awesome dryer. I love the roominess. I would definitely recommend to my friends and family.
I would recommend this to a friendLove it!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful design and quality equipment! You can't go wrong with a Samsung washer and dryer set!
I would recommend this to a friendBest dryer I’ve ever used
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has multiple programs that are designed to dry your clothes perfectly. Loved the design
I would recommend this to a friendNice overall
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color, the only thing is that you can't change the heating amount on most of the settings if you want lower heat or higher.
I would recommend this to a friendDryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible dryer waste of money was good for 1yr would dry my clothes and keep over heating cleaned the vents but still the same waste of money
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Eddy,
We understand your disappointment with not having the best experience with your dryer. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your dryer.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151355286) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give this a 3 Starr review because I can't change the heat settings to what I want and it doesn't always dry a load the first time.
No, I would not recommend this to a friendSamsung dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drying took along time. Didn't like the lint screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RonM,
We understand how you feel about your dryer. Let us extend our help by providing the details that you need.
Please see the link below for assistance with your dryer, which takes time to complete a cycle. Click on the embedded text and watch the entire video.
Dryer cycle takes too long
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1147508381) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Great dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. The large size helps stay on top of laundry for our family of 6
I would recommend this to a friendOk dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dryer just takes long to dry and seems i have to put it on timed dry instead of normal etc because it wont dry will still come out damp
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BridgetZ,
Let us assist you with your dryer.
Below are steps to help you improve your drying experience. Please follow each step, watch the full video, and click the hyperlinks for assistance.
Clothes are not dry after using Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145899243 to help our team pull up your information.
Have a great day.
^Aloe
- Pros mentioned:Noise level
Samsung Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new dryer!! It's very quiet and you don't even know it's on!
I would recommend this to a friend Wrong dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I cannot add a star because the dryer that I wanted was not stackable on a pedestal, where the description did not specify if it could be stackable on a pedestal or not
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand your disappointment with your dryer that is not compatible with a pedestal. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147867473) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Dryer performance
Great dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. Looks nice, lots of features. Dries really well
I would recommend this to a friend Not as good as I thought it would be
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work like I thought it would. Have to use timed dry to get everything dry. All the other settings seem to leave the clothes damp, not all of them but most of them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Terry,
We understand how important it is to have a reliable appliance at home. Let us help you with your dryer.
Here is a link for troubleshooting steps for your dryer that doesn't dry clothes; kindly choose the one that matches, watch the video, and click the embedded words.
Clothes are not dry after using Samsung dryer.
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147989342) to help our team pull up your information when you message us.
Thank you.
-Ricardo