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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1591 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+, as well as its ease of use, quiet operation, and large capacity. Many appreciate the aesthetic appeal of the dryer, including its color and design, and find the smart features to be a valuable addition. However, some customers have reported an unpleasant odor on their clothes after drying and expressed disappointment regarding the absence of a power cord and difficulties encountered during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,591 reviews
  • Rated 3 out of 5 stars

    Couple of issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job. But a couple of issues. The steam sanitizer only goes on for like 2 minutes (even though it shows it's supposed to be on for 20+) and doesn't do the job I thought it would getting wrinkles out. Also, the app is pretty useless. You can set up the drying mode and everything, but then you have to physically press start on the dryer itself. Pretty pointless if you ask me.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We aim to help you have a better experience with your dryer, BrianM. We are here to help.

      To allow you to remotely start or stop your drying cycle, schedule laundry, receive end-of-cycle notifications, and monitor your dryer’s energy usage, make sure that the app you downloaded is the SmartThings app. If your Samsung dryer’s steam sanitizer cycle stops early, click the link and the hyperlinks for tips.

      How to reset your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00087942/

      How to clean your Samsung dryer (See Clean the lint filter before or after every load, and Clean your exhaust vent once or twice per year):
      https://www.samsung.com/us/support/answer/ANS10001019/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide reference number 1151472553 so our team can look up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Efficient dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is fabulous, efficient and wonderfully quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Samsung Dryer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the dryer. It drys our clothing well. Haven't used the steam option as of yet, so can not comment on how well it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top 10 company above the rest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professionals that work inside, the store were very diligent and very helpful towards me making my decisions. Furthermore, I will always recommend Best Buy when it comes to almost anything at this point furthermore, the delivery was prompt and the guys could not have been any more professional thank you for everything and I will continue to brag about Best Buy and its services. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works wonders

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer ive had it about 2 months. It dries so much better then my old dinosaur. I love the smart features. My only complaint is that sometimes with blankets it thinks they are dry when they are still damp in the middle. You have to turn it to timed dry to get it to continue drying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them wash clothes very clean easy to use love I have app on my iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Dryer performance

    Rated 4 out of 5 stars

    Huge Dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is very spacious, fits a King comforter and dries clothes quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Samsung dryet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. My only issue is Samsung Provides a lesser quality holes and plastic y connector.. This day and age, we all move to stainless steel. Braided holes and brass y connectors for the sanitized option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer did more than I thought it would. The steam function does wonders in the close

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Dryer - Hope it Lasts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve owned a Samsung dryer in the past that didnt last long as long as I would’ve liked. Hopefully this one proves to be better. As for the dryer itself, I am well pleased. Seems to be better built than previous models. It is also extremely quiet. When closing the laundry room doors, I can barely hear it running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item… Doing great job so far. You won’t go wrong when you chose this product Am keeping mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product!! Love it. The drying time is less than expected

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Samsung DRYER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dryer.. it’s the best and gets the job done and I love all of the settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer and washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer set! We just moved into new house, and this helps us everyday. With notice on your phone and makes my life easier day to day for laundry chores. My wife is happy. Happy wife, happy life.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Two thumbs up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, looks really nice, gets the job done quickly,and doesnt make as much noise as my last washer. Mobile app is helpful also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lint screen needed replaced awating new replacement

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my samsung electric dryer! It works great an is easy to use! I love the smart control setting so I can monitor my laundry while doing other household chores!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and works good. I would definitely purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Samung dryer, DVE52A5500W/A3.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a similar Samsung washing machine. I really like the size and the functionality of this dryer. Decided to switch the door to the other side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad machine.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is much better than its companion the top loader washer. It is tall. I bought the Champagne color. It looks nice. If to buy again, I would choose black and steel. It does sing to you when a load is complete. I have to run the jeans twice to get them dry. It is an average machine with nice features. My favorite is the wifi feature.

    I would recommend this to a friend