Customer Ratings & Reviews
- Model:
- DVE52A5500C/A3
- SKU:
- 6470421
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+'s performance, ease of use, and quiet operation. Many appreciate its large capacity and the smart features, while also enjoying the stylish design. However, some customers reported issues with installation and the power cord. A few also experienced difficulties with WiFi connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Dryer performance
dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best dryer. works great dryes as stated. love the big door design
I would recommend this to a friend - Pros mentioned:Capacity
Loads of capacity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loads of capacity. Easily fits kings size bedding.
I would recommend this to a friend - Pros mentioned:Performance
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine !! Works perfect ,I like it very much !!
I would recommend this to a friend - Pros mentioned:Ease of use
Nice Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dryer. Has a bunch of settings & is super easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
LM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m loving it. It so easy to use and it running pretty smooth.
I would recommend this to a friend - Pros mentioned:Noise level
Heaven sent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing we love it. It’s so quiet! Love the fact I can sanitize.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, love the various options with ease of use.
I would recommend this to a friend - Pros mentioned:Capacity
Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge dryer wirh tons of room to dry clothes. Samsung did a nice job on this
I would recommend this to a friend - Pros mentioned:Noise level
Monger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dryer!!! Meets needs for all clothing! Quiet when in use!
I would recommend this to a friend - Pros mentioned:Ease of use
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Easy to use. Would recommend highly
I would recommend this to a friend - Pros mentioned:Performance
Washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect item. Couldn't be more satisfied with purchase!!
I would recommend this to a friend - Pros mentioned:Performance
Love this washer and dryer combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this combo , it’s works with no problems thank you
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new dryer simple and easy to use highly recommended
I would recommend this to a friend - Pros mentioned:Dryer performance
Great Samsung Electric Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Performs excellent drying as advertised.
I would recommend this to a friend - Pros mentioned:Performance
Dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s work good and I am very happy with it. I love the color of it to
I would recommend this to a friend Ehh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest problem with this is it has a dryness setting, And its not always at the highest setting of dryness and some clothes come out damp. So I make sure to push dryness to max level every time. The anti wrinkle only works so so as my shirts are still wrinkled all be it less than my old dryer. I do like the steam and refresh as I can throw a shirt in there that was barely worn and it feels clean. Just like the washer though, I despise the touch sensors, that board will go bad and I imagine that the cost of the repair will be crazy stupid. So I probably won't repair due to cost of repair and I will have to buy another one (ughhh). Over hyped product that I got sucked into. Unless you need to remotely start and stop laundry with your phone I see no need for that feature. I don't need my phone or tv telling me my laundry is done. Its just not that important. Just like the washer I wish I would have gotten something with good ole fashion knobs. I do like the large size of the dryer as opposed to the large size of the washer there are only 2 of us here, me (dad) and my son. Between the washer and dryer I am less than impressed, but I must admit my clothes really do feel clean. Bottom line is too many whistles and bells for me and the default setting leave something to be desired. If I wasn't so lazy I would have best buy come and pick them up and choose something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi cc21,
Thank you for reaching out and letting us know that you're having issues with your Samsung dryer, such as some of your clothes come out damp, anti-wrinkle doesn't do an excellent job and a problem with the touch sensors. We apologize if the product didn't work as expected. It's not the experience we want you to have with us. We're here to help.
Attached here is a link to a troubleshooting guide that you can try, which addresses the drying issue.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
You may also refer to the user's manual (pages 56-57) for additional troubleshooting steps, including the issue with wrinkle prevention.
https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf
For the control buttons of the dryer, I've included another helpful link below-containing information on what to do if the control buttons on the Samsung dryer do not work or respond.
https://www.samsung.com/us/support/troubleshooting/TSG01001992/
If you have other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144156154
-Angelica
- Pros mentioned:Ease of use
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer has a much larger barrel making it easier to wash blankets and bead spreads. easy to use and works well.
I would recommend this to a friend New Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed. The sales staff was very helpful. Install guys are very professional and polite.PMM
I would recommend this to a friend- Cons mentioned:Installation
Not completely satisfied.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am overall happy with the purchase of this washer and dryer set, but I am also upset with how much I spent on them to not install my dryer vent hook up. There was no remedy except to send someone back out who knows when and I would have to take more time off work. I hope in the future they complete the full installation for the next customer.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our
BestBuy Customer Service department at (888) 237-8289 available 24 hours a day. They can answer your question and transfer you to your local store to answer your specific inquiry.
Reference Number: 1144803466
Have a great day.
^Charles
- Pros mentioned:Dryer performance
Amazing Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dryer, finally a dryer that dries...Love it!
I would recommend this to a friend