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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1575 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+'s performance, ease of use, and quiet operation. Many appreciate its large capacity and the smart features, while also enjoying the stylish design. However, some customers reported issues with installation and the power cord. A few also experienced difficulties with WiFi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,575 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many great features! Glad I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love my new washer and dryer !!! Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 7.4 cu ft Smart Electric Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this along with the matching washer. A lot has changed since my last dryer purchase (previous dryer was fine but I wanted a matching washer and dryer). There's a lot more setting choices and I do seem to have to run additional time as it's not drying as dry as I would like it, hence the 4-star rating. I'm using "Heavy" setting on most loads even if there's not bulky items. Even so I'm still pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GET THEM!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about them! The washer and dryer is a great combo! And the color is pretty and unique!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there GreatCombo, Congratulations on your new Samsung Dryer. I appreciate you taking the time to share with us. Thank you for choosing Samsung and being a part of our community. ^Brad Samsung

  • Rated 5 out of 5 stars

    A Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Dryer... state of the art. lots of cool features

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Maze, congratulations on your new Samsung Dryer. I am glad to hear you are loving the many features on the unit. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer it the best purchase i made in buying it at Bestbuy store! it is perfect and leaves my clothes soft

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 4 out of 5 stars

    Ok for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good dryer. Easy touch controls. A bit noisy but luckily ours is located in the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and efficient and I really like the look of it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. Very quiet and so many drying settings!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Bought a set of washer and dryer. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, nice size, user friendly controls,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was dilivered as promised very professional and timely taken out and put where it was surpose to go would

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still not sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and dependable brand. Very difficult to figure the settings and after 3 weeks can’t get it to completely dry the load. Sometimes even after an hour and a small load it still isn’t dry completely.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Manuel,

      We understand your disappointment with not having the best experience with your dryer. Let us help.

      Here is a link for troubleshooting steps for your dryer that is not drying and runs too long. Kindly choose the one that matches, watch the video, and click the embedded words.

      Clothes are not dry after using Samsung dryer.
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/?msockid=08e6a45904c26b1f3477b061055f6aec

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149094211) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, works perfectly I would recommend it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. It is very quiet and efficient. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only use samsung

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use Samsung washer and dryers. They last forever and parts are easy to replace. I decided to get the updated models and it’s worth every penny. My last set lasted 8+ years and I’m sure it could have gone another 8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the dryer along with the 5 washes big loads and small no problem they dried on first timer. It was set to normal and next to high heat on large loads and lighter heat on the small ones. The time the machine set for each was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer with great options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is excellent. Many options and cycle choices to cover anything you need to dry.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the dryer works great! Happy about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t ask for a better dryer. Steam settings are very useful for wrinkles.

    I would recommend this to a friend