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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1575 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+'s performance, ease of use, and quiet operation. Many appreciate its large capacity and the smart features, while also enjoying the stylish design. However, some customers reported issues with installation and the power cord. A few also experienced difficulties with WiFi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,575 reviews
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was a good value. The in-home setup was also a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good products from Samsung and very good serv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good products from Samsung and very good service from BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product…good value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TECHNICIANS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY HAS THE MOST EXCELLENT AND KNOWLEDGEABLE FRIENDLY SERVICE TECHNICIANS AVAILABLE

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dryer already damaged

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item arrived with scratches and marks on the front door. I let Best Buy know and they offed me nothing. Now 3 months later it is making a "squeaky sound" like the belt is going out. NOT HAPPY with this product! For $800 this item should be working and not making loud sounds!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand how inconvenient it is to deal with a noisy dryer, AmberS. Let us help.

      Below is a link with information about the sounds a dryer creates. Please browse the guide until the "Squealing, squeaking, grinding sounds" section for the troubleshooting steps. The guide also contains a video you may watch from start to finish.

      Samsung dryer is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149504623) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Great Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and dries clothes very quickly. This is my second unit similar to this one. The last one lasted 12 years. Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    It works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works well after 3 months of light use, large capacity, hasn't broken yet. I do feel like the settings are more limited/restricted than my other Samsung dryer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Charkle.

      Congratulations on your new dryer! I understand you have some concerns, about the dryer settings being limited.

      Please check this link for further assistance on the different cycles and settings.

      Cycles, settings, and features on your Samsung dryer

      https://www.samsung.com/us/support/answer/ANS00051022/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number (1144943245) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it 3 months ago, and it's been working with no any problems,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works great. It has many good features. I am disappointed that when I used a spray and wash product, that it took the brushed finish off in places that it dripped onto the top of the dryer. Otherwise, five stars.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Greatestever, congratulations on your Samsung Dryer. Thank you for taking the time to share with us. We are so happy to welcome you to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer has exceeded my expectations. It is fast and efficent. The variety of settings including the steam setting are great to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whole process from buying at the atore, to home delivery was super fast and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd dryer for my family. I recommended this dryer for my Father-in-law. He is happy with that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! The only drawback is that you have to make sure to adjust the times to more dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ive made in a few years Great quality and easy to set up worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is terrific! I’m so happy with it!! I’m a complete satisfied customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic options and like the steam availability. So far it runs like a champ.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have the matching washer. This is a great dryer and the programmed cycles are easy to use. Does not take very long to dry a full load of clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time in my life I brought a set and I’m totally in love with it! They work awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, very quiet machine. Holds a lot…….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this and the matching washer machine a lot, works well

    I would recommend this to a friend