Customer Ratings & Reviews
- Model:
- DVE52A5500C/A3
- SKU:
- 6470421
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+'s performance, ease of use, and quiet operation. Many appreciate its large capacity and the smart features, while also enjoying the stylish design. However, some customers reported issues with installation and the power cord. A few also experienced difficulties with WiFi connectivity.
This summary was generated by AI based on customer reviews.
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theres so much I could say about this machine but I feel one word describes it best.. perfect
I would recommend this to a friendSamsung Smart Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drying capacity is incredible. I’d recommend this smart dryer to anyone.
I would recommend this to a friendDont forget water hose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer so far but the buying process was crazy water hose was not included but also not suggested unless you have it installed
I would recommend this to a friend4 Stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy and does the job. Nothing flashy. I’ve had flashy units and they break after two years. We’ll see how this one does. A little louder than what I would like but not horrible.
I would recommend this to a friendDryer does it all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is large and has many options. Refresh is great and steam sanitize to kill the germs.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy worth the money. Love Samsung would recommend to family.
I would recommend this to a friendSamsung electric dryer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is amazing! So many different drying options. It works great!
I would recommend this to a friendGreat product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this dryer is fantastic. All the different settings gives us a lot more flexibility compared to our worn out dryer!
I would recommend this to a friendSamsung dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was an open box purchase and in excellent shape. More than happy
I would recommend this to a friendSamsung - 7.4 cu. ft. Smart Electric Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking! Runs like a charm! I can see when the dryer has stopped using the App SmartThings.
I would recommend this to a friend5 star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality dryer and i would recommend for anyone
I would recommend this to a friendGood dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Long drying times but it does a lot so I get it
I would recommend this to a friendMight be user error
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if its user error but when a load is done there is always water stuck on the botrom and it stinks if i dont wash a load every few days
I would recommend this to a friendGreat dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a little getting use too coming from an 90s dryer but so far liking all options on it.
I would recommend this to a friendTurn Down for What?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Samsung dryer when we moved to replace the same model but gas. The gas one was far superior. Dried faster and was less noisy. Also this one is crazy noisy. But the drum and the buttons. You can’t completely turn off the sounds. And it sings a long tune at each completion. The little tune is just freaking creepy! It’s a “smart” dryer, right? So I thought maybe connecting to it via my iPhone would allow me to turn off or at least turn down the creepy tune. But nope. Come on Samsung! Do Better!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi 3girlsandaboy,
We appreciate you reaching out regarding your inconvenience with our Samsung Dryer and we know how important dryers are especially if we are doing our laundry. We understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making unfamiliar sounds. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
I highly recommend visiting these links for basic troubleshooting steps:
The dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Alarm Off: See page 52.
https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
Set up your SmartThings:
https://www.samsung.com/us/support/answer/ANS00048957/
Cannot connect to SmartThings:
https://www.samsung.com/us/support/troubleshooting/TSG01003481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE52A5500W/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144326561
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great Dryer and love the color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Definitely works well so far! Still have to set up the steamer feature but I'm sure it will work great
I would recommend this to a friendWasher and dryer combo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the set! The sanitize steam cycle on the dryer is amazing and the quick wash on the washer.
I would recommend this to a friendSamsung for the win
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Everyrhing i own is Samsung and works amazing
I would recommend this to a friendJust got
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Installation was smooth and my clothes are fresh!
I would recommend this to a friendIt is ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had no issue with this dryer, but I did not like the washer that came with it, so I returned both. I do not like top loading machines for various reasons.
I would recommend this to a friend