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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1576 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+'s performance, ease of use, and quiet operation. Many appreciate its large capacity and the smart features, while also enjoying the stylish design. However, some customers reported issues with installation and the power cord. A few also experienced difficulties with WiFi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,576 reviews
  • Rated 4 out of 5 stars

    Dont dry from the first time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont dry from the first time.GE brand is better.you get what you pay for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just your average dryer for clothes. Nothing special

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most cycles don’t allow the changing temp settings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2 dry cycles maybe required

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a good dryer. I have noticed that if you use a pre-set setting sometimes clothes don't end up as dry as they should. I was informed by customer service that it's a common issue due to the dryer sensors location. I just have to shudder the clothes most of the time and it's fine the second go.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Kibo07, I see you are having some concerns with the performance of your Samsung Dryer and know how tedious that can be. I want to provide you with a guide that is sure to give you the ideal results each time. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      If you need any help, we are just a click away via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143987275. We really appreciate being your choice for your family's home. ^Brad Samsung

  • Rated 3 out of 5 stars

    Crappy SERVICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t hooked up properly. It’s nothing and I can’t seem to get someone over here to fix it. I can’t use the steam because they didn’t hook it to my washer in order to have steam you need water.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We appreciate you informing us of your experience with the dryer installation.

      Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.

      Thank you.

      -Angelica Samsung

  • Rated 3 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product terrible service of the technician who came to install

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We understand what you went through with your dryer's installation experience. To better assist you, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with this purchase.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Review of Samsung dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. This is the best appliance from Samsung

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really worth the extra cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't heat up very well. No matter the fabric always need to use maximum heat. Not sure if the steam function is actually working since no stram appears on dryer door during steam cycle

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good one but taking more cycles to dry cloths that are thick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the functions on it. So far good to go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Does not always dry things thoroughly the first time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Samsung. Many options for usage. Would recommend

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jwells, I would like to congratulate you on your new Samsung Dryer. I know how great it is to have a unit with plenty of settings. We are so thankful you choose Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Another Beauty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Dryer to match the washer, of course! Love it. It's huge and can hold a very large load, so far, it's great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fuigures out how much time is needed to dry the items in it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the large capacity of this dryer, plus it’s quiet and doesn’t heat up the utility room. It’s attractive as well

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is amazing. Dries most loads of laundry in 39 minutes. Large capacity drum, and no noise while running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer Working Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good after a month of having this dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok....limits on cyles.....pretty in my washroom

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Appliances, congratulations on your new Samsung Dryer. We are glad to hear that your washroom looks amazing. Thank you for choosing Samsung and welcome to our growing community. ^Brad Samsung

  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! Its a good dryer. No issues whatsoever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    APowers3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m also completely satisfied with this purchase!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Powers3, I would like to say congratulations on your new Samsung Dryer purchase. We are glad to hear that you were satisfied with your purchase. Welcome to our family and thank you for choosing Samsung. ^Brad Samsung