Customer Ratings & Reviews
- Model:
- DVE55A7300E/A3
- SKU:
- 6470428
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ as having a large capacity and fast drying times. Positive feedback frequently highlights its quiet operation, ease of use, and impressive performance, along with the stylish design and attractive color options. Many appreciate the dryer's numerous features. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Best washer and dryer on market
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love ❤️ this combo. It works for me and my clothes have not smelt like this in years . Never again i will buy a cheap combo
I would recommend this to a friend - Pros mentioned:Ease of use
In love!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes doing laundry fun. I love all the settings it has. Best part is being able to control it over the app.
I would recommend this to a friend Washer/Dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel the newer the model the cheaper the item. It doesn't wash right and the dryer leaves clothes damp. I don't understand why we need so many settings on a washer or dryer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
It's more promising when an appliance is working at its best performance. We've shared some possible fixes for your washer and dryer.
If your dryer has weak heat and runs for a long time, that could also be a blocked vent. Please check this link for details.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
What to do if your Samsung dryer isn't heating or drying | Samsung US
https://www.youtube.com/watch?v=LibK_OLFH4Q
Please ensure the dryer is not in ECO DRY mode, as this setting will reduce the power consumption of certain other cycles but will extend the length of the cycle, potentially up to 3 times as long. Eco Dry is on by default on Normal and Time Dry cycles for models with the feature. Please check these links for details.
Please check this link to your user manual for details. Turn to 42 to 43.
https://downloadcenter.samsung.com/content/UM/202210/20221028013020559/DV7000_UM_DC68-03784S-03_EN_MES.pdf
Keep your house safe and your energy costs low with a little routine maintenance. And if a crayon or some other kind of stain is all over your dryer, you'll want to clean that up before putting any more laundry in. Please check this link for details.
Clean your Samsung dryer
https://www.samsung.com/us/support/answer/ANS00050526/
Our guide will help you use your washer to maximize its cleaning ability and get your clothes as fresh as possible. Please check the links for further details.
Clothes are not clean after washing in Samsung washing machine
https://www.samsung.com/us/support/troubleshooting/TSG01108627/.
Laundry is stained or damaged after using Samsung washing machine.
https://www.samsung.com/us/support/troubleshooting/TSG01108628/
When you do laundry, you should consider the weight of each load you wash to get the best results. Both heavy and light items can overload your washing machine. Please see the link below.
The best laundry load size for your Samsung washing machine and dryer https://www.samsung.com/us/support/answer/ANS00080262/
Calibration mode should be used right after installing your washer, when you adjust your washer, and when you feel that the weight detection (and amount of water per cycle) is inaccurate. Please check this link for details.
Install a Samsung washing machine in your home / Calibrate your washing machine https://www.samsung.com/us/support/answer/ANS00051342/
We have some general guidelines for washing your bedding, so you have a basic idea of what you should do.
The best laundry load size for your Samsung washing machine and dryer https://www.samsung.com/us/support/answer/ANS00080262/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145428859) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
- Pros mentioned:Dryer performance
Great dryer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best dryer we've had. It's big, works extremely well and super quiet! Highly recommended!
I would recommend this to a friend Works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color looks exactly like the photos, works good. Can be connected to wifi which is a nice option
I would recommend this to a friendEnd the Cycle of Disposable Products
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fact that my appliance stopped functioning just a short while after the warranty period ended has left me feeling incredibly disheartened. To make matters worse, the cost of repairing it was almost equal to purchasing a brand new one, despite having only recently moved in a few months prior to the purchase. It's like I barely had the chance to use the appliance before it stopped working which is a huge disappointment. I have seen the negative impact that disposable and poorly made products can have on our planet. With this in mind, I have decided to not purchase products from this manufacturer in the future. I will make a conscious effort to seek out brands that produce durable, long-lasting products that are better for both the environment and for consumers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
Thank you for sharing your thoughts and opinions about the dryer to determine how we can best assist you.
Please check this link for details on how we care for the environment.
https://www.samsung.com/us/aboutsamsung/sustainability/environment/responsible-recycling/
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145434647) to help our team pull up your information.
Have a great day.
^Camille
Do NOT use Best Buy Delivery/Installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer (so far) is fanatic however, I do NOT recommend using Best Buy's delivery/installation service for the following reasons: 1. Delivery was late 2. Installers did not have covers for their boots. 3. Installers left a huge mess leaving behind remnants of the old vent, old tape as well as dryer lint all over the place. 4. Installers did not properly connect the vent hose which was smushed and we still couldn't close the door to the laundry room. You're better off doing it yourself.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
- Pros mentioned:Ease of use
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this set. Huge update from my last! Works like a charm and easy to use
I would recommend this to a friend - Pros mentioned:Capacity
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded from the smallest set in a different brand to these.. amazing!!
I would recommend this to a friend - Pros mentioned:Performance
Great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at alot of brands brlefore purchasing this dryer and it is awesome.
I would recommend this to a friend Extremely disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After waiting a month for delivery from purchasing, i was so excited to finally receive my new qasher and dryer. To my surprise.. the dryer did not come with a drying rack (it said in the questions and answers for this make/model that it does). Even worse.. the dryer stops after 4 minutes of drying, the dryer plays its end of cycle song and shuts off. There's no message or indication as to why it's doing this. I put work clothes in the dryer before going to bed, because they'll be dry when i wake up right!? WRONG. Woke up and had a dryer full of wet work clothes. I was 5old by several people that they have heard bad things about Samsung wahers and dryers and to seek another brand but didnt listen because i am a Samsung person for any and all electronics since the beginning of technology so this came as quite a surprise. I would return this set but naturally, i paid to have it delivered to my house (almost an hour from the store) so i would have to pay someone to load this up and ride with me and highly doubt i would get a refund on my delievery fees. Please help!
No, I would not recommend this to a friendBrand response from Samsung
Posted .BrittnieyB, we're here to help with your Samsung dryer.
Here is a link to help you with your dryer. Please select " dryer not heating enough and dryer ends quickly on the selection below to complete the diagnostic. Kindly click on the embedded words and watch the video.
Clothes are not dry
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
To check the availability and compatibility of your dryer's drying rack, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
To be assisted with the return policy, don't hesitate to contact Best Buy's customer service department at P. (888) 237-8289 H.24 Hours a Day.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146030204) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Noise level
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this washer. havent had any problems with it. very quiet
I would recommend this to a friend Best dryer ever !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best dryer ever ! Big drum and love the smart functions.
I would recommend this to a friendNot a fan!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Regular size loads still damp at end of cycles - even with maximum time/heat used and no auto sensor. There is no energy savings in using multiple cycles to dry a single load! There has been a build up of lint in the outdoor dryer vent. Have been cleaning it weekly ever since getting this new dryer! Our dryer duct work was professionally cleaned a month before we bought this dryer so I know it is not from a clogged dryer vent. Not sure what the issue is but our old LG dryer worked great for nearly 11 years with daily use. Also, not digging the slanted top! Why the slant?! Can't store anything there as it slides off as soon as the dryer starts up. Super annoying!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We are always committed to providing assistance.
We suggest checking if the eco-dry is turned off and cleaning the lint filter properly.
You may refer to this link below, which includes a hyperlink about cleaning the lint filter (with a video):
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
Dryer load:
https://www.samsung.com/us/support/answer/ANS00080262/
Dryer setup and installation, scroll down to install and setup the dryer and select level the dryer:
https://www.samsung.com/us/support/answer/ANS00092282/
Dryer cycles, settings, and features:
https://www.samsung.com/us/support/answer/ANS00051022/
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145793520, to help our team pull up your information.
Have a great day.
Melardo
find something else
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a headache trying to get this thing to dry my clothes all the way thru. it’ll beep as if its done, but when i pull my clothes out, theyre still damp.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out. We appreciate you taking the time to share your feedback about your Samsung dryer. I understand your clothes are not dry after using your dryer and we do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you. Just click on the issue that you're experiencing in your dryer.
Another link that you may find useful is this one https://www.samsung.com/us/support/search/?query=samsung+dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F
as this has all the troubleshooting guides, links, videos, and other resources that you might need for your Samsung dryer.
I also recommend watching the video on this link https://www.youtube.com/watch?v=LibK_OLFH4Q for some tips on what to do if your clothes dryer isn't drying properly.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144223063.
-Noraina
Does dry in one cycle
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not sure the dry sensor works right. It keeps turning off, clothes are still wet and I have to keep turning it on. Its brand new too.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Evelyn,
We understand how important it is to have a reliable appliance at home. Let us help you with your dryer.
Here is a link for troubleshooting steps for your dryer that doesn't fully dry clothes; kindly choose the one that matches, watch the video, and click the embedded words.
Clothes are not dry after using Samsung dryer.
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147805489) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Huge Dryer with some issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product but some small issues upon arrival will write another review once resolved
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store concerning the missing parts of the stacking kit they bought
Have a great day.
-John
Failed just after warranty ended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great while the warranty lasted, but less than a year and a half after purchase (just after the warranty was done) it stopped working and there is no support available for it. Best Buy couldn't figure out how to set up any help for us, chat said call and calling was a run around joke of customer service without any resolution. Checking Samsung website for repair technician options there was none in range that could/would help and the machine is clearly not set up for DYI repair. Not happy with the lack of support for the product on either side. Not worth the investment, now we have to either figure out how to repair it ourselves or buy another dryer. What a waste and disappointment.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to inquire more about what transpires with the unit and would like to assist as soon as possible, JohnP.
To do this, please get in touch with us via the options below to better assist you with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Not worth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but not as good as I expected it to be neither !! Even set on the minimum settings it takes way to long to dry..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sammy,
We appreciate you reaching out regarding your inconvenience with our Samsung Dryer and we know how important dryers are especially if we are doing our laundry. If your dryer has weak heat and runs for a long time or doesn't dry clothes, that could also be a blocked vent. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
I highly recommend visiting these links for basic troubleshooting steps:
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE55A7700V/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144359185
Thank you for choosing Samsung. Have a great day.
-Trisha-
Sensors are defected
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer shutdown before bedding is dry. Goes from 1:15mins remaining to 1 min in 3mins of running time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jump,
Thank you for bringing this to our attention. We are saddened to hear that your Smart Electric Dryer shuts down before your bedding is dry. I know how frustrating it can be when your Appliance is not working correctly. When your dryer turns off without warning, it could be something as simple as a tripped breaker or loose power cord. You'll want to check these things to ensure your dryer has power. Another quick way to check is to open the door and see if the drum light comes on.
Kindly check out this link for troubleshooting steps:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
Control buttons on Samsung Dryer do not work or respond:
https://www.samsung.com/us/support/troubleshooting/TSG01001992/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE55A7700V/A3
One (1) Year All Parts and Labor
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144756699
Thank you for choosing Samsung. Have a great day!
^Chrystel