Customer Ratings & Reviews
- Model:
- DVE55A7300E/A3
- SKU:
- 6470428
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ as having a large capacity and fast drying times. Positive feedback frequently highlights its quiet operation, ease of use, and impressive performance, along with the stylish design and attractive color options. Many appreciate the dryer's numerous features. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Piece of junk
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You put the dryer on "Bedding" setting with a single blanket and let it go. The dryer "senses" that its dry and stops. The middle is still soaked so you start it again. It immediately stops again because it senses its dry. JUST DRY IT! If i turn it on again, GO THROUGH THE CYCLE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Eklypz,
We appreciate you informing us that your Samsung dryer senses that clothes are dry and then stops, but the middle is still soaked. We apologize for the inconvenience and will gladly look into this for you.
Here are the links to the troubleshooting steps to try when your Samsung dryer has a drying issue.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
https://www.youtube.com/watch?v=LibK_OLFH4Q
For reference, below is a link to a guide to learning the best laundry load size for your Samsung washer and dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144853321), which will help our team pull up your information.
Thank you!
-Angelica
bad services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bad service and communication,. I bought that dryer and got delivered in April, 2025 and 6 weeks later the light inside was falling out , not working anymore
No, I would not recommend this to a friendDry
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice it just uses sensors to determine if your clothes out dry and sometimes their not
I would recommend this to a friendBrand response from Samsung
Posted .Hello Kawana, we can certainly understand how frustrating it is when you purchase a new dryer and it's not working as designed. We are here to help. Here is a link to a troubleshooting guide that may help with your concern on your clothes not being dried (https://bit.ly/3IA3nYk). If the problem continues or you have any additional questions or concerns please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144107751) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dryer I just have not used it much but better than the one I had
I would recommend this to a friendBrand response from Samsung
Posted .Hi There,
We are pleased to hear how satisfied you are with the dryer! I suggest you use the Samsung dryer more often to enjoy its optimal performance.
Should you ever need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144938530 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Great work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome dryer! It works very well. The only thing we haven’t tried was the steam cycle. We need a separate adapter that wasn’t brought up. But!! Love the set and it all works well! Thanks Best Buy and Samsung!
I would recommend this to a friendPretty but not effective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same as washer, pretty to look at but can’t dry your washed load takes 2-3 times to dry load and will tangle sheets with knots,.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand how disappointed you are with your dryer. Let us help you.
Here is a link with steps to help you with your dryer that is not drying your clothes. We suggest watching the video fully and clicking on the embedded words for more details.
The dryer cycle takes too long.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
For tips to prevent having your clothes tangled and knotted, see the link below and hover down to step 4 for details.
Laundry is tangled or wrinkled after washing.
https://www.samsung.com/us/support/troubleshooting/TSG01218323/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147002354) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Changed it out for Gas dryer because of I use the dryer everyday.
No, I would not recommend this to a friendDO NOT BUY DRYER
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is terrible. Our has broken twice and water is getting in it. Eco mode is terrible. Samsung customer service has been an absolute nightmare. Was going to get a replacement but that came damaged. A month with no dryer after spending all this money. DO NOT BUY THIS DRYER NO MATTER HOW PRETTY IT LOOKS
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
Chrystel
Dryer not working like it should
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with my dryer, it is not drying my clothes even after it has been running for an hour an a half. I’m wasting electricity instead of saving it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SoniaM,
We appreciate you sending us your review of our Samsung dryer. I understand that your clothes are not drying after running a cycle. Let me assist you using this link to resolve it.
The Dryer not drying clothes:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Please let us know if you have any additional questions, concerns, or comments via the following links provided.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1145019033) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
^^Ross
Samsmung dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isn't drying as much as i want even with the highest setting some of my drying cycles still yeild damp clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ProgressO, we want the best for your dryer, and we'd love to get this taken care of.
Here is a link to help you diagnose if your dryer is not hot enough. Please click on the embedded word and watch the video included.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146664901) to help our team pull up your information.
Have a great day.
^Camille
No worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 year and 2 months of used , dryer is not working anymore and it wasnt even high load of work we are just 2, and then call bestbuy and they are charging almost $150 just t come over and look.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Odize, we understand how important it is to have a reliable dryer at home. We want to speak to you directly and get more information about your dryer for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147666628) to help our team pull up your information.
Have a great day.
^Camille
T. Cooney
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the eco dry option. It takes forever for clothes to dry if you forget to turn it off. & If it is turned off it takes forever for clothes to dry anyway. Like an hour. Maybe I am not using it properly for lack of any instruction or demonstration from delivery people. Laundry may take forever but it looks good in my laundry room.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tosha C,
Sharing your dryer experiences matters to us. Let's get you the help you need.
I have shared a link below about the steps if the clothes take too long to dry. Kindly watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146841574, which will help our team pull up your information.
^Rainly
bad quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it stop warm after nine months then i calked the samsung and they came to fix it and after few months the issue cameback again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Abuloai,
We care about improving the performance of your dryer. Let's look at solutions to get your unit working correctly.
Please visit the link below for steps to help with your unit not heating. Please click the embedded word "dryer's cycles, settings, and features" for more details.
Dryer has no heat at all
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all
We'd love to speak with you to provide more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148429804) to help our team pull up your information when you message us.
Thank you.
-Kimberly
not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i m not happy with this dryer.. it doesn’t dry at all. i have to run it 5times before it runs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We care about the dryer's betterment, SanoberN. Let's look at solutions to get your unit working correctly.
To fix your dryer, Please click the links and hyperlinks and watch the instructional video for helpful tips.
The dryer has no heat at all:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Samsung dryer turns on but doesn’t start or spin:
https://www.samsung.com/us/support/troubleshooting/TSG01001987/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146494510, to help our team pull up your information when you message us.
Have a great day.
-John
Bad dryer, poor BestBuy TotalCare service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It simply doesn’t dry. Weve had our ducts cleaned forward and backwards. It dries half-way. Clothes still come out damp-ish. The installers left a weird loop for the vent and that “might” be the problem. BestBuy’s TotalCare hasn’t called me back - so that was useless
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
Steam dry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart technology at its best with the ability to steam dry and control your machine from your phone
I would recommend this to a friendNot a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer has been nothing but issues so far, it will run for the dry time and the clothes will need to go a little bit longer as they are still a little damp. The dryer senses that the clothes are dry and turn off but the clothes are not completely dry. Very aggravating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JesikaC,
We understand how disappointed you are with your dryer. Let us help you.
Here is a link with steps to help you with your dryer that is not drying your clothes. We suggest watching the video fully and checking the embedded words for more details.
The dryer cycle takes too long.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146936791) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Amazingly Simple
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have loved Samsung products, no change with this beauty!!! Delivery just damaged my product
I would recommend this to a friendNOT WORTH THE MONEY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is to rough on my clothes. Even separating appropriately, I’ve noticed my clothes ripping and most of the clothes come out wrinkled. Also you can just redry a few the sensor turns the machine off and if you use the refresh it’s practically rewashing them without soap in the dryer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the disappointment of dealing with a dryer leaving the clothes wrinkled and a sensor turning the unit off, Ashley. We're here to help
The dryer has a Wrinkle Prevent feature providing approximately 180 minutes of intermittent tumbling in unheated air at the end of the cycle to reduce
wrinkling.
You may refer to page 42 of the user manual for more information about using the Wrinkle Prevent feature.
https://downloadcenter.samsung.com/content/UM/202312/20231228095954929/DC68-03784S-03_IB_DV7000_EN_MES_231222.pdf
Below is the link to troubleshoot the unit if the cycle ends quickly. Other resources are also attached to it for dryer error codes (if any) and a video to watch from beginning to end.
The dryer cycle ends too quickly:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly
Lastly, we have provided the guide for the recommended laundry load size for the washer and dryer and the dryer's cycles, settings, and features.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146702746) to help our team pull up your information when you message us.
Thank you.
-Angelica
It’s the best in largest dryer I’ve ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best in largest dryer I’ve ever had quickly dry his clothes and has steam function
I would recommend this to a friend