Customer Ratings & Reviews
- Model:
- DVE55A7300E/A3
- SKU:
- 6470428
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ as having a large capacity and fast drying times. Positive feedback frequently highlights its quiet operation, ease of use, and impressive performance, along with the stylish design and attractive color options. Many appreciate the dryer's numerous features. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Piece of Junk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid Samsung appliances at all costs. They do not last at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Whiskey73, we appreciate the time you took to share your review. We would love the opportunity to discuss your dryer and other Samsung appliances with you to determine how we can best assist you with this.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148883438) to help our team pull up your information.
Have a great day.
^Camille
Open Box Classified Wrong
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer was listed online as OPEN BOX EXCELLENT. The dryer was delivered. and it damaged on front and the dryer did not dry the clothes. Very disappointed with Best Buy. It was such an inconvenience to us in purchasing this dryer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer didn’t work when installed, so it was taken back. The best the store could do was: replace it one month and a half later. The new appliance is scheduled to be delivered on 8/15, but actual installation will only happen the same day.Best buy could not offer delivery and installation on the same day. All in all a horrible experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Reference Ticket number: 1144710413
-Trisha-
SAMSUNG DRYER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like samsung products but they recalled my matching washer so its going back, and im getting a LG washer and dryer.
I would recommend this to a friendLarge capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great large dryer and it comes with the steam and interior shelf
I would recommend this to a friendSamsung dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stop heating as soom as i paid it off.wasent even used that much.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ZayraN, we're thrilled to assist you with your dryer.
Here is a link to help you diagnose when your dryer is not heating. Please click on the embedded words and watch the full video.
Dryer not heating
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146055406) to help our team pull up your information.
Have a great day.
^Camille
Washer and dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works well, however I hate the washer. It does not get clothes clean on a normal wash cycle, have to use heavy wash.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate your review of your overall experience with the cleaning performance of your washer, and we'll be glad to look into this for you.
Here is a link to the troubleshooting steps to try when your Samsung washer does not clean your clothes.
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
You may also check the link below for a guide on getting cleaner clothes with your Samsung washer.
https://www.samsung.com/us/support/answer/ANS00084866/
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144952984) to help our team pull up your information.
Thank you!
-Angelica
Junk
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One year in and i have no heat in the dryer. I would assume the heating element has quick insode of a year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand your frustration if your dryer stops heating. We are here to help.
We suggest referring to the links below to rectify your dryer concerns. Please click the hyperlinks to complete the troubleshooting guide.
Clothes are not dry after using Samsung dryer https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147738174) to help our team pull up your information.
Have a great day.
^Camille
Samsung Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not dry even a small load of clothes and would shut off after only a few minutes no matter what setting I put it on. After a week they replaced it with a new one and it did the same thing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TiannaH,
Let us assist you with your dryer to work properly.
Clothes are not dry after using Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145914472 to help our team pull up your information.
Have a great day.
^Aloe
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overrated, "smart" functions aren't very helpful and it snags clothes
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your review of your overall experience with the Smart function of your Samsung dryer, Mike. We're here to help.
To better assist you, please get in touch with our Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG), so we can answer your question or transfer you to your local store to answer your specific concern.
Thank you!
-Angelica
NO RACK INCLUDED!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Q/A on the product page asks if the dryer includes a rack for drying, which the answer says it does. I NEED a rack to dry my shoes and sweaters and such, and it was not included with my dryer. It's worthless for me for drying these items.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
Let's help check the availability of the drying rack, KevinC.
The drying rack is not included with this dryer model. You can purchase the unit at a local Samsung service center, or please visit our Samsung parts website through the link below.
Samsung DC93-00374H Die Rack Dry Assembly:
https://samsungparts.com/products/dc93-00374h
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145839475, to help our team pull up your information.
Have a great day!
Return and Replace
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer did not work. I had to do a return and replace.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GaryW,
Thank you for choosing Samsung for your Appliance needs. We are saddened that you no longer have the product.
We would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
^Rainly
Sorry workmanship
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had dryer for a couple of weeks been replaced twice and it looks like it will be replaced again. hopefully third time willbe the charm
No, I would not recommend this to a friendNOT A GOOD DRYER TO BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I NOT LIKE THE DRYER MADE A LOUD NOISE, AND IT ALSO WENT FROM 58 MINS DOWN TO 57 MINS ,AND THEN 1 MIN .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand how inconvenient it is to deal with how your dryer performs. Let us help.
Below is a link with information about the sounds a dryer creates. Please browse the guide and select the noise similar to what your unit makes for the troubleshooting steps. The guide also contains a video you may watch from start to finish.
Samsung dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Below is the link to troubleshoot the unit if the cycle ends quickly. A video you may watch from beginning to end is also attached.
The dryer cycle ends too quickly:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly
You may also check page 55 of the user manual for other solutions when the dryer is noisy.
https://downloadcenter.samsung.com/content/UM/202405/20240521152454532/DC68-03784S-03_IB_DV7000_EN_MES_231222.pdf
Lastly, we have provided the guides for the recommended laundry load size and the dryer's cycles, settings, and features.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147290814) to help our team pull up your information when you message us.
Thank you.
-Angelica
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it Pre-owned & it wasn't in working condition.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Black,
We are glad to know that you are using one of our Samsung dryers. Your satisfaction is our topmost priority and we apologize for the inconvenience of the dryer not working.
I highly recommend clicking these links for basic troubleshooting steps:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
https://www.samsung.com/us/support/troubleshooting/TSG01001987/
Link for other dryer issues:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F&tabOrder=index.html%2Ctroubleshooting_guides%2Canswers%2Csupport_videos%2Cresources%2Clinks%2Cfaqs&facetFilters=%7B%7D&filters=%7B%7D&verticalUrl=TroubleshootingGuides2.html
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144172962
Thank you for choosing Samsung. Have a great day.
-Trisha-
Samsung dryer not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.take a lot time to dry. With the old samsung dryer in 30' my clothes was dried with this one 1 hour 40 minutes and still wet
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the disappointment of having a dryer taking some time to dry clothes. Let us help.
Here is a link to troubleshooting steps for when your dryer takes too long to dry. The link also provides resources for cleaning the lint filter, testing vent blockage, checking for error codes, and reviewing your dryer's cycles, settings, and options. We recommend checking these resources and watching the attached video guide from start to finish.
The dryer cycle takes too long:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
We've also included a guide about properly loading the dryer for reference.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you.
-Angelica
Lost my money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a floor model from a best buy warehouse and it doesn’t work as of now! I wish they would have let me turn the product on before I bought it..
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to ensure that your purchase will be worth it, Leking. We'll be glad to look into this for you.
Please get in touch with us via our Support Channels below to speak with a live representative to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you!
-Angelica
Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit the very 1st time I used it and I’m still Waiting on a new one. This process has been the worst thing I’ve dealt with
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with the replacement of the dryer, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Bad experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The men spoke very ugly and did not take the other appliance like I asked him too I’m waiting for my gift cad you had promised me 250 for my bad experience
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with the installation and promised gift card, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
Wouldn't know
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I finally got my item it did nit work and I had to return it despite trouble shooting with an agent!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Saga,
Thank you for choosing Samsung for your Appliance needs. We are saddened that you no longer have the product.
We would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
^Rainly