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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 853 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers recognize the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ as having a large capacity and fast drying times. Positive feedback frequently highlights its quiet operation, ease of use, and impressive performance, along with the stylish design and attractive color options. Many appreciate the dryer's numerous features. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 853 reviews
  • Rated 1 out of 5 stars

    Doesn’t dry in one cycle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not dry clothes in a cycle. I have to do a second cycle of drying to get my clothes dry.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What ever happened to keeping your word?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product...entire experience with bestbuy was horrible!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We're saddened to hear about your experience purchasing the dryer.

      Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.

      Thank you.

      -Angelica Samsung

  • Rated 1 out of 5 stars

    Did not hook up like I was promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not have it hooked up. They were supposed to hook up but said no

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 2 out of 5 stars

    Washer/Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used this yet but it looks like I got a good deal. BestBuy staff who delivered product could have been a bit friendly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do. Not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was recalled. Best Buy wouldn’t pick Il for return

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Accurate Auto Sense Dry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only dryer I have ever had that accurately senses when the items within are dry. The only time I had to restart a drying cycle was when doing a velvet comforter (the outside was dry but I had to unfurl it to get the inside dry). Compared to the 4 other dryers I have used, this is the only dryer I have been able to trust the auto-sense feature. My clothes are not wrinkly either with this machine and I have connected my smart things app so I have a reminder on my phone when the dryer is complete (easier not to forget to pull them out that way). Overall my favorite dryer; it is quick, efficient, and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dryer Heaven!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love this dryer!!! It's so efficient and it completely compliments the washer. I love the steam and sanitize feature for drying clothes. I also love how big the tub is for drying. There is a moisture sensor inside so if you set your clothes and they need a little more time the dryer will automatically reset the time to get the clothes dry. The model came with a shoe drying rack which I have not used yet but I'm sure I'll find a reason to use it soon. It cuts drying time in half. I use to spend so much time washing and drying clothes and this machine has been a time saver. If you have Samsung Smart Things App on your cell phone you can track the cycle and program and run the machine as well. Finally, the little jingle at the end of the cycle is an added bonus considering we were accustomed to a loud buzzer that sounded like we were in a bad 90's game show. Overall, I am extremely happy with my purchase. This dryer is worth every penny!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s just say Samsung is only good for phones and tvs not for washers and dryers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase of the Samsung-7.4 cu ft Smart Electric Dryer. It has many wonderful features.... to start it an Energy Star product which saves you money on your utility bill. It features Smart control, moisture sensor, steam cycle, air fluff, extra large compacity for your clothes and many more! The tumbling feature evenly distributes the clothes to dry completely with little wrinkling. Of course, the wrinkle prevention selection is an added plus. You have several different colors to choose from. You will not be dissatisfied with this selection. It definitely has everything you'll ever want in a dryer. I am so glad that I choose this Samsung dryer!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivered floor model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a floor model and I am still waiting for my 200 credit.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Capacity, Performance

    Rated 5 out of 5 stars

    Very happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity and Runs great so far!! My husband wears a lot of clothes so it is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Big and beautiful…and dumb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity with some nice features and some annoying decisions. Love the Wi-Fi connection and notifications. You can open the app and see how much time remains, which is nice. Hate that it doesn’t remember your previous settings and it defaults to Eco mode which performs terribly. It takes twice as long and doesn’t get things dry. Software update could resolve a lot of issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and works wonderfully. I love how big and smoothly it functions and all of the options I now have. I would highly recommend it. My daughter has had the same one for a couple of years and still loves it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung smashed it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely impressed with how quiet this dryer is, it’s almost like it isn’t even running. I also love the load capacity and the cool little completed jingle when the cycle is finished. Amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    DRoack

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mew dryer, works very great and very quite. Like that i can connect it to my phone

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! Outperforms my last one significantly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    new wave dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to use. dryer capabilities are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pretty and works well. Also very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    The Tumble size means nothing if is not useful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machines have great capacity however they will stop working if you put a full load. Didn't expected that. Not happy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works so good no complaints at all we have the matching washer

    I would recommend this to a friend