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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 853 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers recognize the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ as having a large capacity and fast drying times. Positive feedback frequently highlights its quiet operation, ease of use, and impressive performance, along with the stylish design and attractive color options. Many appreciate the dryer's numerous features. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-853 of 853 reviews
  • Rated 5 out of 5 stars

    Get this dryer asap!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing dryer! The technology allows the dryer to sense if the your items aren't fully dry and will add minutes depending on the weight of the load. 10/10 recommend this dryer if you're in the market for a dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is awesome. I love samsung products. Its was easy to install the electfical plug on the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, cant be happier with the product from day one when Best Buy delivered it and installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer and refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on delivery fast install and order time fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing i dont like is the sensors. It will turn off when the clothes are still damp. So i just have to use time drying. But thats why i gave it 4 stars instead of 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the quality of this dryer. I like how you can get notifications sent to your phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dryer! Dries my clothes very quickly and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best decisions I’ve made in a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 7.4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another quality product from Samsung! Select your options and quietly drys your clothes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good door needs to b wider it’s very quiet n I love the color ivory

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why can you nit get in johnstown

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why put on sight when you can not get in johnstown? Where is the closest store that has 1?

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand your frustration with getting this dryer model. To help you find the availability of this unit, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Rated 1 out of 5 stars

    I probably have a defective one.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it about a month and it takes forever to dry my clothes. I have to have it go through at least two cycles to get my clothes dry. I have read the great reviews so I may have a defective one and will return to Best Buy tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are glad to receive a review from you, DarcyH.

      If your dryer ends after only a couple of minutes with soaking wet clothes, your moisture sensors could be dirty.

      I have shared a Samsung link below to make sure that we are performing the right troubleshooting steps.

      Clothes are not dry after using the Samsung dryer.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999

      Cycles, settings, and features on your Samsung dryer.
      https://www.samsung.com/us/support/answer/ANS00051022/

      Best laundry load size for your Samsung washing machine and dryer.
      https://www.samsung.com/us/support/answer/ANS00080262/

      Also, you can check the model's user manual link below on pages 55-56.
      https://downloadcenter.samsung.com/content/UM/202210/20221028021650051/DV7000_UM_DC68-03784S-03_EN_MES.pdf

      You can also watch the video links below.

      Clean the moisture sensor on your Samsung dryer so it doesn't shut off early.
      https://www.youtube.com/watch?v=lwWeL5JYNNo

      What to do if your Samsung dryer isn't heating or drying?
      https://www.youtube.com/watch?v=LibK_OLFH4Q

      If you have inquiries and need further assistance in the future, you may contact us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145629814, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 1 out of 5 stars

    It stop before end of cicle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is not working properly had to replace 2 times not to happy with it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We would like you to expound more on what's happening with your washer to determine how we can best assist you.

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: ttps://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145887029) to help our team gather your information.

      Have a great day.

      -John Samsung