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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $859.99

Customer reviews

Rating 4.6 out of 5 stars with 1586 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+, as well as its ease of use, quiet operation, and large capacity. Many appreciate the aesthetic appeal of the dryer, including its color and design, and find the smart features to be a valuable addition. However, some customers have reported an unpleasant odor on their clothes after drying and expressed disappointment regarding the absence of a power cord and difficulties encountered during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,586 reviews
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Fantastic dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from my previous set, dryer does an excellent job of drying clothes. Have not tried the steam feature yet, so i cannot comment on how it works just yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazingly wonderful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product that was a blessings upon getting it. Still working through all the incredible features of the dryer. Will be picking up the matching washer soon. Would highly recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Dryer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for our family!! Easy to use and operate!! Would recommend to all I know. Keep up the good work Bestbuy and Samsung!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simply works

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I love the smart features. Just make sure you remove the eco-friendly settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this machine for almost one week and have not had any problems. I love all of the different options. It is a sleek machine and it even sings to you!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance
    Best Buy Employee

    Rated 5 out of 5 stars

    great value

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best dryer ever, we have been using for about 3 weeks, its possibly the best and most efficient dryer out there. setup was pretty easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome smart dryer with a built in steamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer works great on the first time through and can even be set to wrinkle free or to be run again via your phone for ease of use. It can even steam your clothes too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer and dryer large capacity ! Delivery was really fast ! Exceptional products thank you Best Buy !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding machine easy to use and I love its appearance

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Love my new dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dryer and washer ( bought the set) . It is quiet and love the light that stays on in the inside when you are removing clothes from the drum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nicr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use! And love thano can link it to my phone

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A lot of features

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. It has so many features. I love the wrinkle prevention and the light inside. The dryer is not loud either. I definitely recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine easy to operate and meets all expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have enjoyed this product, this product is simple to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dry Enough??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steam cycle can leave clothes damp. and it doesn't always dry very well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CatherineA,

      We know how important it is to have a reliable dryer at home. All we want is for you to be helped.

      We shared a link below that could help with your dryer not drying your clothes. Select the option that corresponds to your experience. Please check the embedded words and watch the video fully for more details.

      Clothes are not dry after using the Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151933054) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big capacity works well has big capacity and many drying options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old one was having issues didn’t want to spend money to fix so bought new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works works works will buy again and tell others thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner! Winner!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy at it again! Always exceptional service. This is such a beautiful color & works amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal set! Couldn’t be happier with my purchase. So efficient

    I would recommend this to a friend
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