Customer Ratings & Reviews
- Model:
- DVE52A5500W/A3
- SKU:
- 6470420
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+, as well as its ease of use, quiet operation, and large capacity. Many appreciate the aesthetic appeal of the dryer, including its color and design, and find the smart features to be a valuable addition. However, some customers have reported an unpleasant odor on their clothes after drying and expressed disappointment regarding the absence of a power cord and difficulties encountered during installation.
This summary was generated by AI based on customer reviews.
4 Stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy and does the job. Nothing flashy. I’ve had flashy units and they break after two years. We’ll see how this one does. A little louder than what I would like but not horrible.
I would recommend this to a friendExcellent machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine. use it daily. very pleased with it
I would recommend this to a friendGreat product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this dryer is fantastic. All the different settings gives us a lot more flexibility compared to our worn out dryer!
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theres so much I could say about this machine but I feel one word describes it best.. perfect
I would recommend this to a friendWasher and dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome quality and a major upgrade feom the previous model
I would recommend this to a friendBest Buy at Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy doing laundry and cute toon at the end too.
I would recommend this to a friendDryer does it all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is large and has many options. Refresh is great and steam sanitize to kill the germs.
I would recommend this to a friendGreat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and great item. I’m so happy with my purchase.
I would recommend this to a friendGreat dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dryer on sale to replace old one. Great product.
I would recommend this to a friendIts okay
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is great careful of the sensors in the door, they can sometimes get damages by pulling cloths out.
No, I would not recommend this to a friendDont forget water hose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer so far but the buying process was crazy water hose was not included but also not suggested unless you have it installed
I would recommend this to a friendSamsung Smart Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drying capacity is incredible. I’d recommend this smart dryer to anyone.
I would recommend this to a friendSamsung - 7.4 cu. ft. Smart Electric Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking! Runs like a charm! I can see when the dryer has stopped using the App SmartThings.
I would recommend this to a friendBest dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been having it for a month and so far im in love, good quality
I would recommend this to a friendTurn Down for What?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Samsung dryer when we moved to replace the same model but gas. The gas one was far superior. Dried faster and was less noisy. Also this one is crazy noisy. But the drum and the buttons. You can’t completely turn off the sounds. And it sings a long tune at each completion. The little tune is just freaking creepy! It’s a “smart” dryer, right? So I thought maybe connecting to it via my iPhone would allow me to turn off or at least turn down the creepy tune. But nope. Come on Samsung! Do Better!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi 3girlsandaboy,
We appreciate you reaching out regarding your inconvenience with our Samsung Dryer and we know how important dryers are especially if we are doing our laundry. We understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making unfamiliar sounds. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
I highly recommend visiting these links for basic troubleshooting steps:
The dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Alarm Off: See page 52.
https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
Set up your SmartThings:
https://www.samsung.com/us/support/answer/ANS00048957/
Cannot connect to SmartThings:
https://www.samsung.com/us/support/troubleshooting/TSG01003481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE52A5500W/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144326561
Thank you for choosing Samsung. Have a great day.
-Trisha-
Samsung electric dryer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is amazing! So many different drying options. It works great!
I would recommend this to a friendMight be user error
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if its user error but when a load is done there is always water stuck on the botrom and it stinks if i dont wash a load every few days
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy worth the money. Love Samsung would recommend to family.
I would recommend this to a friendGreat dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a little getting use too coming from an 90s dryer but so far liking all options on it.
I would recommend this to a friendGreat Dryer and love the color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Definitely works well so far! Still have to set up the steamer feature but I'm sure it will work great
I would recommend this to a friend
