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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $859.99

Customer reviews

Rating 4.6 out of 5 stars with 1570 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+'s performance, ease of use, and quiet operation. Many appreciate its large capacity and the smart features, while also enjoying the stylish design. However, some customers reported issues with installation and the power cord. A few also experienced difficulties with WiFi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,570 reviews
  • Rated 5 out of 5 stars

    Dry so quickly with my Samsung dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my first choice but when i got it and used it…i love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with my purchase.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to use, various drying options to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet with many useful functions. Love the steam cycle!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laundry Room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung smart washer and dryer is amazing! I love the technology.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Laundry, it is great to see that you are loving the technology on your Samsung Dryer. We appreciate your review and welcome you to our Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, easily use and dries efficiently every time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung dryer 2 weeks ago it’s already giving me problems.This dryer stops between circles. Sometimes I have to turn it back on after every 5 minutes. I will call the Samsung directly for this. I will update my review if the problem will be resolved. Thanks

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kaur,

      Congratulations on your new dryer. We are here to help with your concern with the dryer about incomplete cycles.

      I have shared a Samsung link titled "Clothes are not dry after using Samsung dryer". Once you have clicked on the link, select the 2nd radio button (The dryer cycle ends too quickly) and follow the steps which will guide you to resolve your concern.

      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide them this number 1144983202 and it will help our team pull up your information.

      Leo Samsung

  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I love the features I did put a clear vinyl protector on the top. I use the top to fold and such

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung has great appliances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome drier, very easy to change the settings but even better when using the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dryer Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is amazing. The steam function sure makes it nice! It helps that it is the "mate" to our washer so the controls lay out are all almost the same except drying functions, of course. It also has the same helpful chimes that lets you know when it is done. We also like the fact that it will keep doing short cycles after the main cycle is finished until you can get to it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    Dryer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put a small hamper on the top and it scratched within one week of having it. Runs well and quite but should not scratch that easily

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      We appreciate your review of your unit. I understand that you have concerns about your dryer as it has scratches.

      Do not place heavy or sharp objects or a detergent container on the dryer. They can scratch or damage the top cover of the dryer. The unit has a high-gloss finish on the entire surface. Be careful not to scratch or damage the surface.

      Should you ever need assistance in the future, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number 1144911908 to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Chrystel Samsung

  • Rated 1 out of 5 stars

    Missing parts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've done a lot of BestBay shopping recently buying a fridge, dryer, washing machine and dishwasher. Due to the ongoing remodeling, only now can I connect these devices. Unfortunately, the dryer was missing a leg, so I had to buy it. Now I see that apart from the connection to the steam sanitizer, there is no cable to connect to the electric mains. The set lacks information what does it get in the package? Only a dryer? I don't know if should buy a cable again or the cable disappeared like a dryer leg. Instead of enjoying the new dryer, I wonder what's going on? Please help.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      HannaS, let us provide the details you need.

      The power plug for this electric dryer is sold separately.

      Please check this link to your user manual for details. Turn to page 22, "Electric model, 1st bullet."

      Manual:
      https://downloadcenter.samsung.com/content/UM/202307/20230703165742912/DC68-04403B-02_IB_DV7000_EN_230703.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145995114) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. No complaints yet. Delivery was messed up by Best Buy but nothing wrong with product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy a Samsung!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of Junk! I bought the washer & dryer and the washer died in 17 months. Had Geek Squad extended warranty to replace so $260 later they are delivering a new one. Also you have to run the dryer twice to dry jeans/towels

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this product. I am totally satisfied with this

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Noise level

    Rated 5 out of 5 stars

    Really awesome Washer+Dryer set.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works incredibly I also have the Matching washer and theyre signifcantly bigger than our previous one. And I love the smart things connections and the notifications it sends me on my phone and TV. It does what it's suppose to do and is super quiet. The security lock and internal night is a great feature. The Sense Dry is cool and makes sure the clothes get dry regardless of the timer. the color scheme is Dope.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Install Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TotalTech is terrible, they tried to put the units in backward. I am still waiting to have the dryer vent tube fixed. I thought TotalTech would be like Geek Squad. I have talked with a number of people and still NOTHING!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Dryer performance

    Rated 5 out of 5 stars

    "Effortless Efficiency My Samsung Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: "Efficiency and Excellence: My Best Buy Samsung Black Dryer Review" I recently purchased a Samsung black dryer from Best Buy, and I must say, it has exceeded all my expectations. This appliance has truly transformed my laundry routine and made it an enjoyable experience. First and foremost, the efficiency of this Samsung dryer is remarkable. It dries my clothes quickly and effectively, saving me valuable time and energy. The advanced technology and multiple drying options ensure that each load is handled with care, leaving my clothes perfectly dry and ready to wear. The sleek black design of the dryer adds a touch of elegance to my laundry room. It seamlessly blends with the overall aesthetic and enhances the overall ambiance. The build quality is exceptional, and the controls are intuitive and easy to use, making the entire process hassle-free. One of the standout features of this Samsung dryer is its capacity. With a spacious drum, I can easily dry large loads without compromising on performance. This is particularly useful for bedding, towels, and bulky items that require extra space. Additionally, the dryer offers a range of convenient features that enhance its functionality. The sensor technology detects moisture levels and adjusts the drying time accordingly, preventing over-drying and reducing energy consumption. The wrinkle-prevent option is a game-changer, as it minimizes the need for ironing and keeps my clothes looking fresh and neat. The purchasing experience at Best Buy was exceptional. The staff was knowledgeable and guided me through the different options, helping me choose the perfect dryer for my needs. The delivery and installation process was seamless, and the dryer arrived in pristine condition. In conclusion, I am thoroughly impressed with my Samsung black dryer from Best Buy. Its efficiency, sleek design, and convenient features have made laundry a breeze. If you're in the market for a reliable and stylish dryer, I highly recommend considering this Samsung model. It's a game-changer in the world of laundry appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I highly recommend this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful and functional. It's not too fancy, but it has so many smart features. We love the large capacity. It dries like a champ. Best Buy went above and beyond to make this purchase happen for us.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Quiet and a great value.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few years ago, we bought a Samsung washer, and it's been great. When our old dryer quit working, we looked for a new dryer with about the same capacity as the washer. This one is perfect. It's quiet and has many great features that make drying clothes so easy. It also has some wireless features that we're learning about.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older Samsung dryer with this newer model. Set up was pretty easy and it works immediately after getting plugged in. It can handle all of my gym, clothes and towels that need to get dried.

    I would recommend this to a friend
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