Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $729.99
The comparable value price is $899.99

Customer reviews

Rating 4.3 out of 5 stars with 80 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the excellent overall performance and efficient drying capabilities of the 7.4 Cu. Ft. Smart Gas Dryer with Sensor Dry. Many appreciate its quiet operation and the convenient connectivity features offered through a smartphone app. The dryer's large capacity is also a plus, allowing for easy drying of bulky items. Positive feedback consistently highlights the dryer's ability to effectively dry clothes, regardless of load size or heat setting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 80 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good this product as met expectations.I will refer more customers to check out this enviable masterpiece.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Smart Dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Dries as it should on any setting chosen.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Overall performance

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works perfectly and is easy to use. It heats up well too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity with great quality. The smart feature is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    samsung dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's working good so far just trying get used to the new dryer

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best purchase as an adult.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly i love this dryer. Looks sleek and easy to use. I never liked washing and drying clothes until now. Also like that when im watching tv i get a notification that the washer or dryer are done.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Samsung dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well the only issue i have is it opens on the left side but i just have switch my washer woth my dryer and itll be fine otherwise it works really well doesmt take alot of power amd gets my clothes nice and dry every time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it!!! Nothing to complain about so far and live that is Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item and Very good development. Excellent recomendations

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't review when it doesn't work.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    > I purchased a dryer from Best Buy about a year and a half ago. It broke down in mid-November, and I am *still* waiting for a replacement. Since then, I’ve been given nothing but the runaround between Best Buy, Geek Squad, and their third-party repair service. Each group points to the others, with no accountability and no resolution. > > Months without a working dryer is unacceptable, especially after repeated promises and delays. This experience has shown me how poor Best Buy’s service arrangement is once something goes wrong. Based on this ordeal, I cannot recommend purchasing major appliances from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AJPat31,

      To address your concern about getting a replacement for the dryer, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything you'd expect from Samsung

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very impressed with dryer a month after purchasing. Had to replace the old units and this has worked out perfectly for a mid budget unit. Couldn't be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMSUNG WASHER AND DRYER #1 great job with the installation......!!! GO BEST BUY....!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I can’t believe we didn’t buy this dryer sooner!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Seems to work really well. It doesn’t have a light, which I would have liked. Other than that, seems good so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Love Samsung for any appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good discount

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is working good and is a geat quality,i have introduced the washer to my friend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and work great so far, lot of different drying options

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware! Our product only last three years. After nornal use a hole appeared in thr dryer drum. Samsung would not provide any options for credit, refund or repair after the 3 year warranty periods.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Toyo

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thanks Samsung making world class products!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than expected!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very efficient. The smart features are a great bonus!

    I would recommend this to a friend
Sponsored