Customer Ratings & Reviews
- Model:
- DVG47CG3500WA3
- SKU:
- 6547617
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the excellent overall performance and efficient drying capabilities of the 7.4 Cu. Ft. Smart Gas Dryer with Sensor Dry. Many appreciate its quiet operation and the convenient connectivity features offered through a smartphone app. The dryer's large capacity is also a plus, allowing for easy drying of bulky items. Positive feedback consistently highlights the dryer's ability to effectively dry clothes, regardless of load size or heat setting.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product i love it and easy to be used.good quality
I would recommend this to a friend Nice dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very nice. It works really well. The only thing that dislike a little bit is that it takes a while to dry.
I would recommend this to a friend- Pros mentioned:Drying performance
Very good dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase. Dry's big loads very well.
I would recommend this to a friend - Pros mentioned:Overall performance
Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for about 3 weeks now. No issues, works great.
I would recommend this to a friend Very upset and discouraged best buy total member
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never recieved item.....Purchase of this dryer with Best buy has been the worst experience I ever had with purchasing an appliance. 6 phone calls to customer service. 4 visits to speak to someone at the store 3 days of messages left on a direct line to a customer service advocate to get an updates on the availabil;ity of this item after I purchased it and I finally had to cancell the item and get bit somewhwer else.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand that your recent purchase experience was not ideal. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for better assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store for support in tracking your order.
Have a great day.
-John
Near immediate issues with this dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gas dryer stopped working properly after two days. Everything is hooked up properly but the dryer is not producing heat. I had to sit on the phone with Samsung for over an hour before they agreed to send a technician out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TimW,
We know how convenient it is to have a working dryer in our home, and we are glad to help you.
I have shared a link below about the steps if the dryer has no heat. Please click the embedded words for more details.
Dryer has no heat at all
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151766273) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Great dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a great dryer, just not what we decided to go with.
I would recommend this to a friendDryer installation.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was excellent and very friendly. He did the job very quickly, and cleaned up very nicely.
I would recommend this to a friendDelivery, installation and haul off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery, installation and haul off was a complete nightmare. The guy delivering broke my gas knob and left abruptly. I had to pay for a plumber to fix what he broke and I went ahead and had my Plummer install. Still waiting for a phone call for reimbursement from charges that were never done and some kind of payment for the money I put out for plumber.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JinaA,
To better assist you in getting an update on your reimbursement and provide feedback about your installation experience, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Worst experience of my 70+ years lifespan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer purchase which began back on June 1, 2024 has been a nightmare. I purchased 1 dryer that was delivered and did not have the correct LP conversion part, which then sat in the middle of my living room for the next 2 weeks. Then they sent another dryer that, although promised over and over again by customer support, ALSO DID NOT HAVE THE CORRECT LIQUID PROPANE CONVERSION PART which was ordered from the manufacturer ( another 2weeks go by with this dryer in the middle of my living room, btw). The part received had a hairline crack in it, therefore the installers couldn’t complete the job. Another call to customer support in Honduras! They once again agreed to send a different dryer that would supposedly come with the liquid propane conversion part. Of course, IT DID NOT. So, once again, another brand new dryer sitting in the middle of my living room! In the meantime I am now without a dryer at this point for over 3 FREAKING MONTHS !!! They did actually hook it up and we started using the Samsung dryer. It then proceeded to leak gas within the inside of the dryer itself. So right now they just shut off the gas and I am awaiting further instructions. They said I would most likely need ANOTHER REPLACEMENT DRYER because it was faulty. Gas leaking in my house is very dangerous and frightening. This has been the WORST EXPERIENCE ever.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand your disappointment about your overall purchasing and dryer installation experience.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 to assist you better should you need to follow up on the replacement. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Nice Dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Dryer, it dries your clothes lol. Highly recommended
I would recommend this to a friendWasher dryer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer and dryer set. The lint trap is so easy to clean
I would recommend this to a friendDryer Malfunction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer was missing a part and the gas was going everywhere inside the dryer was caused the dryer to get extremely hot to the touch and started having burning smell.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jay,
We know how important it is to have a reliable appliance at home. Let us help you with your dryer.
Here is a link to troubleshooting steps for your dryer's issues; kindly click the embedded words.
Samsung dryer smells or smokes.
https://www.samsung.com/us/support/troubleshoot/TSG10007108/?msockid=08e6a45904c26b1f3477b061055f6aec
You may contact our Samsung Parts Team at (800) 627-4368. Call any day between Mon and Fri, 9:00 AM - 6:30 PM EST. They can check the availability and compatibility of the parts or accessories you wish to order.
Thank you.
-Ricardo
Very good dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional installation,Excellent service, on time and
I would recommend this to a friendworst dryer ever made
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the worst dryer on the market its got to be. the heater almost never kicked on. i basically tumble dried our clothinng. we returnned and went with a whirlpool and are nnot looking back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JoshB,
Thank you for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Rodel
Doesn't dry!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry! Moisture Sense stops cycles when clothes are still very damp every time. Even when using timed dry function, dryer shuts off after 4 min and clothes still wet. Wi-fi connection and app also faulty. Returning and going back to Maytag.
No, I would not recommend this to a friendBroke After First Use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer stopped working after first use. Best Buy is bringing out a new one, although it won’t be for 3 weeks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Garbage out of the box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work correctly had to return mad a bunch of noise. Dont recommend
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JoshuaZ,
We appreciate you sharing your experience and for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
Doesn't work all that good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first the dryer was working then it stop after using it more times.
No, I would not recommend this to a friend- Pros mentioned:Noise level
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great looking set. Very quite. No mad at it at all
I would recommend this to a friend
