Customer Ratings & Reviews
- Model:
- DVG47CG3500WA3
- SKU:
- 6547617
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the 7.4 Cu. Ft. Smart Gas Dryer with Sensor Dry for its overall and drying performance, with users reporting it effectively handles large loads. The dryer's quiet operation and appealing design are also well-received. Additional benefits include smart connectivity, large capacity, useful features, and attractive color options.
This summary was generated by AI based on customer reviews.
Good discount
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is working good and is a geat quality,i have introduced the washer to my friend
I would recommend this to a friend- Pros mentioned:Overall performance
Toyo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome thanks Samsung making world class products!!
I would recommend this to a friend - Pros mentioned:Overall performance
Better than expected!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and very efficient. The smart features are a great bonus!
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product i love it and easy to be used.good quality
I would recommend this to a friend Nice dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very nice. It works really well. The only thing that dislike a little bit is that it takes a while to dry.
I would recommend this to a friend- Pros mentioned:Overall performance
Easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer works perfectly and is easy to use. It heats up well too.
I would recommend this to a friend - Pros mentioned:Capacity
Great machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity with great quality. The smart feature is easy to use.
I would recommend this to a friend - Pros mentioned:Drying performance
Very good dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase. Dry's big loads very well.
I would recommend this to a friend - Pros mentioned:Overall performance
Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for about 3 weeks now. No issues, works great.
I would recommend this to a friend Dryer Malfunction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer was missing a part and the gas was going everywhere inside the dryer was caused the dryer to get extremely hot to the touch and started having burning smell.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jay,
We know how important it is to have a reliable appliance at home. Let us help you with your dryer.
Here is a link to troubleshooting steps for your dryer's issues; kindly click the embedded words.
Samsung dryer smells or smokes.
https://www.samsung.com/us/support/troubleshoot/TSG10007108/?msockid=08e6a45904c26b1f3477b061055f6aec
You may contact our Samsung Parts Team at (800) 627-4368. Call any day between Mon and Fri, 9:00 AM - 6:30 PM EST. They can check the availability and compatibility of the parts or accessories you wish to order.
Thank you.
-Ricardo
Very upset and discouraged best buy total member
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never recieved item.....Purchase of this dryer with Best buy has been the worst experience I ever had with purchasing an appliance. 6 phone calls to customer service. 4 visits to speak to someone at the store 3 days of messages left on a direct line to a customer service advocate to get an updates on the availabil;ity of this item after I purchased it and I finally had to cancell the item and get bit somewhwer else.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand that your recent purchase experience was not ideal. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for better assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store for support in tracking your order.
Have a great day.
-John
Great dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a great dryer, just not what we decided to go with.
I would recommend this to a friendNear immediate issues with this dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gas dryer stopped working properly after two days. Everything is hooked up properly but the dryer is not producing heat. I had to sit on the phone with Samsung for over an hour before they agreed to send a technician out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TimW,
We know how convenient it is to have a working dryer in our home, and we are glad to help you.
I have shared a link below about the steps if the dryer has no heat. Please click the embedded words for more details.
Dryer has no heat at all
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151766273) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Dryer installation.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was excellent and very friendly. He did the job very quickly, and cleaned up very nicely.
I would recommend this to a friendDo not recommend!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beware! Our product only last three years. After nornal use a hole appeared in thr dryer drum. Samsung would not provide any options for credit, refund or repair after the 3 year warranty periods.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how disappointing it is to have a hole in the dryer drum, PatrickC.
We recommend contacting us via the options below to speak with a live representative to better assist you with what occurs with the drum.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Delivery, installation and haul off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery, installation and haul off was a complete nightmare. The guy delivering broke my gas knob and left abruptly. I had to pay for a plumber to fix what he broke and I went ahead and had my Plummer install. Still waiting for a phone call for reimbursement from charges that were never done and some kind of payment for the money I put out for plumber.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JinaA,
To better assist you in getting an update on your reimbursement and provide feedback about your installation experience, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Nice Dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Dryer, it dries your clothes lol. Highly recommended
I would recommend this to a friendWasher dryer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer and dryer set. The lint trap is so easy to clean
I would recommend this to a friendVery good dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional installation,Excellent service, on time and
I would recommend this to a friendworst dryer ever made
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the worst dryer on the market its got to be. the heater almost never kicked on. i basically tumble dried our clothinng. we returnned and went with a whirlpool and are nnot looking back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JoshB,
Thank you for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Rodel
