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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $899.99

Customer reviews

Rating 4.3 out of 5 stars with 90 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the 7.4 Cu. Ft. Smart Gas Dryer with Sensor Dry for its overall and drying performance, with users reporting it effectively handles large loads. The dryer's quiet operation and appealing design are also well-received. Additional benefits include smart connectivity, large capacity, useful features, and attractive color options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-90 of 90 reviews
  • Rated 1 out of 5 stars

    Doesn't dry!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not dry! Moisture Sense stops cycles when clothes are still very damp every time. Even when using timed dry function, dryer shuts off after 4 min and clothes still wet. Wi-fi connection and app also faulty. Returning and going back to Maytag.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke After First Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer stopped working after first use. Best Buy is bringing out a new one, although it won’t be for 3 weeks.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Pros mentioned:
    Design, Drying performance

    Rated 5 out of 5 stars

    Fabulous dyer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung dryer is an absolute game-changer. From the sleek, modern design to the powerful performance, it feels like a luxury upgrade I didn’t know my laundry room needed. Clothes come out perfectly dry every time—no over-drying, no damp surprises, and no endless re-runs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage out of the box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work correctly had to return mad a bunch of noise. Dont recommend

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JoshuaZ,

      We appreciate you sharing your experience and for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Gas dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer only 2 things I don't like is there's no light inside and its low probly need a pedestal. But still 5 stars works great and alot of room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work all that good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the dryer was working then it stop after using it more times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gas dryer looks good and works great. Has many useful features. I also like the fact that the door lock is easy to access and replace. Best Buy delivery and installation were flawless. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great looking set. Very quite. No mad at it at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Staring into the abyss

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, however no light inside so when you go to get the dried clothes it is like stairing into the abyss.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing washer & dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this November 9, 2025 and I never got it. They are trying to find it to ship it to me, it is January 25, 2026.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ShawnW,

      To better assist you with your washer and dryer purchase and give you an update, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

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