Customer Ratings & Reviews
- Model:
- DVG55CG7500E
- SKU:
- 6570082
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the overall performance and generous capacity of the 7.4 Cu. Ft. Smart Gas Dryer with Steam and Sensor Dry. Many appreciate its quiet operation, ease of use, and convenient size. The smart features are also a plus for some users. However, a few customers have reported that clothes are sometimes not fully dry after a single cycle.
This summary was generated by AI based on customer reviews.
Washer/Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful.. and the gentlmen that delivered and installed were awesome!
I would recommend this to a friendDependable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd set of Samsungs, 1st set last 8 years problem free
I would recommend this to a friend- Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use But Little big size for small people.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Esther C,
It's straightforward to use, although it might be a bit bulky for smaller individuals. Nonetheless, its user-friendliness remains a positive feature.
If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1147358998 to help our team pull up your information.
Leo
- Cons mentioned:Drying performance
Crappy Dryer!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine SUCKS! I returned the first one because I thought it was just not working properly, but the reality is, it's a terrible dryer. It turns off constantly and despite pressing the max dry button, clothes are often wet after one cycle. So disappointed I'm stuck with this thing.
No, I would not recommend this to a friendBrand response from Samsung
Posted ..HeathG, we aim to provide a hassle-free experience when using your dryer. Let us assist you.
We recommend checking this link to help you troubleshoot if the dryer ends too quickly. Please click on the embedded word and watch the video included.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148708793) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Capacity
Great dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is big and spacy enough for my blankets. Its also beautifully designed esthetically.
I would recommend this to a friend - Pros mentioned:Size
Washer and Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer and dryer. Fit perfect in my laundry room.
I would recommend this to a friend Best Service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let's start with the gentleman that helped us at the Boca Raton store (Frank); he was incredible and super helpful... Delivery was on-time and with no issues and the guys that delivered were also super professional (Manuel and .....). Great experience!!!!
I would recommend this to a friendAll good except lint net
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All functions are good. Only the lint net is made of plastic material or something, it got deformed after several loads.
I would recommend this to a friend- Pros mentioned:Noise level
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, my wife always wanted like a rose gold color and she was able to get it, best part is that they are so quite compared to other brands.
I would recommend this to a friend Good staff
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first time I bought this product but it’s very good quality and the people are really nice person.
I would recommend this to a friendNever got item they told me a big lie
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered paid say it was at the store. It’s not at the store. They said you have to order it after I paid my money they told me it was in stock get there. They don’t have it say it will be ready fraud never again. Will I order from Best Buy had to cancel and go to Home Depot
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
