Customer Ratings & Reviews
- Model:
- DVG55CG7100VA3
- SKU:
- 6547615
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+ for its overall performance, large capacity suitable for bulky items like comforters, and effective drying capabilities. The dryer's ease of use, quiet operation, and smart features, including app connectivity and steam function, also receive positive feedback. Many appreciate the dryer's design and the ability to monitor cycles remotely. There are no reported negative comments about this product.
This summary was generated by AI based on customer reviews.
New Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy, I’m glad the salesman suggested this machine
I would recommend this to a friendHome washer and dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and clean finish Im pleased with my purchase
I would recommend this to a friendSamsun drywr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is louder than my other samsung. I was hoping it would be more quiet.
No, I would not recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking forward to using it. Hoping its a great product.
I would recommend this to a friendLooks good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good overall and it has smart options……………..
I would recommend this to a friendGood dryer once I payed to fix it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great dryer but it was making a scraping sound day one and I had to pay a repair guy to come fix because it was the secound dryer that showed up with the same issue. Great dryer terrible delivery from best buy.
I would recommend this to a friendBrand response from Samsung
Posted .UrielholguinH, we understand how you feel dealing with a noisy dryer. Allow us to help.
Below is a link to help you diagnose your dryer's noise. Please match the noise you hear from your dryer to the list provided. Also, kindly watch the video included.
Dryer noisy
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147112413) to help our team pull up your information.
Have a great day.
^Camille
Not the best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best dryer, replaced with and LG after a week of damp clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dave,
Thank you for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
Bad dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad bad………..,.,.,.,.,.,.,.,.,.,.,.,.,.,.,…………………,,
No, I would not recommend this to a friendBrand response from Samsung
Posted .JacobwyattB, we understand your frustration with your dryer. We want to speak with you directly to gather more information about your dryer and provide better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151490956) to help our team pull up your information.
Have a great day.
^Camille
Leaves clothes wet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer stops on its own when the humidity seems to be off but the problem is that it leaves parts of the clothes wet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nancy C,
We are aware of how frustrating it may be when clothes come out of the dryer not completely dry. Let us help you improve the drying performance of your dryer.
I have shared a link below that indicates the steps if the dryer has a drying issue. Please select the nearest issue by clicking the radio button. Kindly watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
We would also like to talk with you further about your experience to determine what needs to be done to aid your Samsung dryer.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
^Rainly
Inconvenience and disrespected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Company lied to me multiple times , cancelled my order for their own faults and then blamed me and never gave me the products or compensation for wasting 3 weeks of our time and money. Corporate is real scam now a days smh.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand that your overall purchasing experience can be disappointing.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Back ordered
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product got back ordered for 4 months which is a bummer. we had to go with a different model
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Shashikumar R,
Thank you for finding the opportunity to share your sentiments with us about your Samsung dryer experience. It pleases us that you found an alternative Samsung dryer model.
Thank you for choosing Samsung and have a great day!
^Rainly
not enjoyed, returned back to Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not like this item. Had Best Buy pick it back up
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we know your disappointment about your overall experience with the dryer.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Thank you.
-Angelica
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy from best buy..customer service is not good
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Quickly out
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because it started making knocking noises inside of the dryer. We had only used it a couple of times. Only if it worked well, the rest was great. Very frustrating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Christian,
We appreciate you sharing your experience and for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
Surprised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return item because there was an issue with the door and connection on the gas line. So I can’t tell you how a working one is like.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VeronicaD,
Thank you for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
-Kimberly
Horrible product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer does not dry clothes! The smart sensors are not very smart. Clothes are soaked and it’s not blowing hot air to dry!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Davidlee, we know how essential it is to have a working dryer. We are here to help you.
Below is a link to help you diagnose if your dryer does not heat up. Please click on the embedded word.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
Please see page 55 under the "Does not heat" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202307/20230703165742912/DC68-04403B-02_IB_DV7000_EN_230703.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146600887) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Capacity
Samsung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing! I was worried about getting the agitator due to losing space but you really only lose .5 cu ft. So I can still wash my bedding easily.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works great and quality is impressive we still need to install sanitizer
I would recommend this to a friend 5/5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product . Simple , easy and clean design . Would buy again
I would recommend this to a friend- Pros mentioned:Overall performance
Best Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, Samsung best Quality. High reviews
I would recommend this to a friend