Customer Ratings & Reviews
- Model:
- DVG55CG7100VA3
- |
- SKU:
- 6547615
Customer reviews
Rating 4.6 out of 5 stars with 214 reviews
(214 customer reviews)Rating by feature
- Capacity4.8
Rating 4.8 out of 5 stars
- Dry Time4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+'s overall and drying performance, large capacity, and ease of use. Many appreciate its quiet operation and find the smart features, design, and connectivity to be valuable additions. The steam function is also a welcomed feature.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
not enjoyed, returned back to Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not like this item. Had Best Buy pick it back up
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we know your disappointment about your overall experience with the dryer.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Thank you.
-Angelica
Rated 1 out of 5 stars
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy from best buy..customer service is not good
This review is from Samsung - 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+ - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Rated 1 out of 5 stars
Quickly out
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because it started making knocking noises inside of the dryer. We had only used it a couple of times. Only if it worked well, the rest was great. Very frustrating.
This review is from Samsung - 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+ - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Christian,
We appreciate you sharing your experience and for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
Rated 1 out of 5 stars
Surprised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return item because there was an issue with the door and connection on the gas line. So I can’t tell you how a working one is like.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VeronicaD,
Thank you for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
-Kimberly
Rated 1 out of 5 stars
Horrible product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer does not dry clothes! The smart sensors are not very smart. Clothes are soaked and it’s not blowing hot air to dry!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Davidlee, we know how essential it is to have a working dryer. We are here to help you.
Below is a link to help you diagnose if your dryer does not heat up. Please click on the embedded word.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
Please see page 55 under the "Does not heat" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202307/20230703165742912/DC68-04403B-02_IB_DV7000_EN_230703.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146600887) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Luv this item so far it wirks great! Very nice machine! Im very happy with my purchase! Ty ❤️
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Washer dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very Happy with everything. Will recommend to friends.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Samsung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing! I was worried about getting the agitator due to losing space but you really only lose .5 cu ft. So I can still wash my bedding easily.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works great and quality is impressive we still need to install sanitizer
I would recommend this to a friend Rated 5 out of 5 stars
5/5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product . Simple , easy and clean design . Would buy again
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, Samsung best Quality. High reviews
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Very good washer and dryer from Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washer and dryer. Cleans effectively and not very loud sound. Highly recommend.
This review is from Samsung - 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+ - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung, works great, does the job. Satisfied.
This review is from Samsung - 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+ - White
I would recommend this to a friend Rated 3 out of 5 stars
Dumb design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stupid design. Who would design a dryer with a slope top? Really hinders the ability to fold clothes.
This review is from Samsung - 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+ - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello KarenC,
Thank you very much for your observation and feedback on our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
-John

















