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Customer Ratings & Reviews

$849.99
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Comp. Value: $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 214 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers often highlight the 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+'s overall and drying performance, large capacity, and ease of use. Many appreciate its quiet operation and find the smart features, design, and connectivity to be valuable additions. The steam function is also a welcomed feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 214 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fancy, large gas dryer. It displays well and is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Nice features. Matches our current black washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good machine. quality is great and looks beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Best Buy✅✅

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on our interactions, purchasing, delivery, support!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer works perfect I like it works very ni

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer works perfect I like it works very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Second Time Buying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best machine on the market. Very well worth. the wait!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Concerned about longevity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I based my 5 star review on these categories: packaging/delivery, set-up/start-up, features/ease of use, value and long term use. Nothing should be 5 stars up front IMO. First until delivered didn’t heat up period. Ran 1 hour cycles 3 different times and no heat. Was offered a repair or replacement and opted for replacement. New unit is in working order but I still feel that our old GE dryer worked a bit better (ran hotter). I dislike that dryer does not return to my last used setting after completing a cycle. Also wants to default to “eco dry” for timed setting. Not dealbreakers but they are small annoyances. My main concern after receiving a defective unit is, how long will it last. While my issue was remedied, it doesn’t take away my initial first impression and skepticism. I’d say this is a 50/50 purchase. Could be good or a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Our goal for you is to have a better experience with your dryer, FernandoDiaz. Let's help you out.

      We guarantee you that our appliance has undergone quality assurance. The default setting is "eco dry," but you can easily change it to your preferred settings manually. For details, please refer to pages 43-45 of the unit's manual under "Simple steps to start, Cycle overview, and Manual dry:
      https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149984794, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Dryer well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little loud with the chimes, but other than that, we really like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service fast hook up. I’m extremely happy.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Good Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries well for the most part. Sometimes a mixed load comes out a little damp.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend 100 percent for sure

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great machine very easy to use love the cooldown feature

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Seems good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved in so only used once, but so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working fine. Service and installation was 5 Stars. Best Buy is the Best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my new dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying our dryer, it’s very smooth operating. Love the color, love the features you can select,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great combo! I like my Samsung products!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it wasn’t drying correctly but the text team came and now it’s working I like the old dryers better but this one works ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. Works better than anticipated. Very happy with the purchase of the set!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks pretty but does not dry very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge fan of this dryer, we got it the end of Sept and I tried to love it but honestly wish I never bought it. It looks great but dries horribly! It should not have to take 2 hours on the highest temp setting just to get a medium load of clothes to dry. Wish I could love it but I can't...

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      HeatherP, we understand the disappointment of dealing with a dryer that takes too long to dry clothes. Let us help.

      Here is a link to the troubleshooting steps for when your dryer takes too long to dry.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151525274) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product great price good quality and great customer service

    I would recommend this to a friend