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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.5 out of 5 stars with 203 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers praise the 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+ for its overall performance, large capacity suitable for bulky items like comforters, and effective drying capabilities. The dryer's ease of use, quiet operation, and smart features, including app connectivity and steam function, also receive positive feedback. Many appreciate the dryer's design and the ability to monitor cycles remotely. There are no reported negative comments about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 203 reviews
  • Rated 4 out of 5 stars

    Doesn't Dry fast enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure what is wrong with this dryer, I am having a tech come out to look at it because since I got it. It takes 2-3 cycles to dry my clothes. Maybe I got a dryer that is faulty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! It dries our clothes really fast and seems energy efficient. Haven’t used all of the features yet but look forward to the steam option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Gas Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this dryer. The dryer quality is consistently outstanding, exceeding my expectations every time I use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Had this about a month, so far i really like them! I also like getting notified on my phone when cycle ia done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer was more than i expected to be will recommend this tonanyone thats buying a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 2 out of 5 stars

    Replacement unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit very nice color easy to use and very nice to run

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this dryer. I do have to have the most time on for the cycle but it’s been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than our old one. Sensor works really well. Love the updates from the app!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good dryer at first, but stops drying after a few months and I have had a few problems with it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Lexx, we know how important having a functional dryer at home is. Allow us to help.

      Here is a guide to help you if your dryer stops drying. Please click on the embedded word.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148775775) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Gas Dryer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice item and also good service from Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words cannot describe how much I detest this dryer. We are a small family of 3, and if you select the normal setting - which should be more than adequate - it never fully dries. The clothes never turn out hot or crisp, no matter which setting I choose. It absolutely can't handle drying the load size the matching washer allows for, so having the matching set feels like a cruel joke. Our clothes are ALWAYS damp; this messes up my entire schedule because they are never ready to be folded and have to be run at least four times, which has made simple laundry tasks beyond annoying. I’m sure it’s some energy-efficiency garbage, so I haven’t bothered to try to have it looked at, and I need it to match the washer, so what can you do? I miss my old dryer and one-stop normal drying so much. Garbage.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RachelH,

      We can feel your disappointment with this dryer. We are here to help you.

      We recommend checking the resources below for steps to take when the clothes are not dry after the dryer cycle. Please click on the embedded words for more details.

      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1149357380), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Johnny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good did wash fast and clean would recommend to e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. This dryer was great decision. Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied and looking forward to it being part of the family for years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. We love the product that we got a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great and delivery amazing thanks Best Buy u are the best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer. Has different time settings for different loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large capacity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dires fast large capacity love the drum light. The damp feature seems to be ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer’s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente delivery the two person was do good job very atender and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Howrob

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional salesman who was extremely cooperstive

    I would recommend this to a friend