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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 474 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the overall performance, low noise level, and large capacity of the 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+. Many customers are pleased with how quickly it dries clothes and how easy it is to use, and also appreciate the various features, including the steam function and connectivity. However, a few customers have mentioned concerns about the cycle time and settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 474 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New appliances

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves how her new Washer and Disher works....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the steam setting. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Dryer Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! I feel so fancy it works awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I would recommend to friends and family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's more expensive model and I believe the setup is terrible. The lint tray is in the doorway and it has a trap door you have to push/pull for the tray. That being said, lint goes everywhere! Its on the front and back of the tray, in the trap door hinges. Not my favorite but I've already had a horrible experience w the one I actually wanted not being delivered as promised. So I just want to be done with best buy. Besides who wants to drag a dryer back. Anyway, the settings dont fully dry your clothes. So I have to set it on time dry or I have to keep turning it back on. Terrible!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Chrissy,

      We understand that drying the clothes saves time and effort. Let's get you the details to help with the dryer.

      Here is a link to help you dry the clothes. Please watch the full video, follow the steps, and click the hyperlinks for further assistance.

      Clothes are not dry after using Samsung dryer.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146518916 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Energy Saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Dryer I ever owned,Delivered to my house in 4 days, Great Team work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Holidays

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy Holidays! Love my gift! This is a lifesaver and I'm so happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is great. Works really well and does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung dryer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was a bit off, very satisfied, excellent Samsung dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we really loved the process of getting this dryer with best buy. the workers were super belly and then when it got delivered they brought it right downstairs. we love that you can open it 2 different ways it’s perfect !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s wonderful I’m so happy that I bought this and it’s so great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s an ok dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it pair up with washer. A average washer with Wi-Fi controls. Drying takes a little bit longer than my past dryer. Have to shuffle load sometimes after first drying period to make sure it drys evenly. Sometimes some articles of clothes are dryer than others. Does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best dryer ive never brought cant go wrong with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our dryer- all the bells * whistled. Perfect for our familu

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for one more and so far it works amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Customer service does not exist anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything as far as equipment is, work great but your sales, support, delivery and lack of information is the worst that it has ever been. I’ve been your client for years and never been so dissatisfied and disappointed

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you, and stay safe!

      ^Chrystel Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellant machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new machine. Easy to run and plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceeds expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with the performance of the Samsung gas dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would. Recommend!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! One of the best dryers on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the effieciency of it. Color is more amazing at home.

    I would recommend this to a friend