Customer Ratings & Reviews
- Model:
- DVG52A5500V/A3
- SKU:
- 6470418
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the overall performance, low noise level, and large capacity of the 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+. Many customers are pleased with how quickly it dries clothes and how easy it is to use, and also appreciate the various features, including the steam function and connectivity. However, a few customers have mentioned concerns about the cycle time and settings.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!! Have to say that it’s the best dryer ever!!
I would recommend this to a friend No more ironing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refresh steam cycle, I no longer have to iron!
I would recommend this to a friend- Pros mentioned:Overall performance
Good Samsung washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is as described. It works fine with wifi monitoring.
I would recommend this to a friendBrand response from Samsung
Posted .Hey Fahman! We are glad you are enjoying your new washing machine! Thank you for being the best part of Samsung! ^Shay
- Pros mentioned:Overall performance
Outstanding
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be happier. Excellent dryer and service all around
I would recommend this to a friend Do not recommend
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this dryer for six months and twice now the drum has come out and trying to get someone to come fix it is impossible. I’m a nurse I need my uniforms washed. I can’t go to the laundromat . I wouldn’t be so mad if it wasn’t six months old. The first time this happened was only two months after purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a dryer in our home. Let us assist you.
We would like to speak with you more about this experience and assist with getting service set up or determining what steps can be taken to help with your Samsung dryer.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146875705, which will help our team pull up your information.
^Rainly
Samsung is King
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer and dryer set we have ever owned! Actually cleans the clothes and doesn't matter the size load the dryer will dry it no problem at max heat and time leaving clothes smelling clean and fresh hands down best purchase of our remodel will never buy Maytag again after these! Bonus the look of these in your home is a game changer!!
I would recommend this to a friendBeautiful Dryer With Many Quirks!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is beautiful and I love the champagne color. However, it has some weird quirks. 1. The top of the dryer slants downward. If you sit something on top it slides off. There doesn't appear to be any good reason for this. I like to fold my laundry on top of the washer/dryer, but the slant makes it difficult. 2. The sensor that determines when the clothes are dry is totally off and it causes the dryer to stop prematurely before the clothes are dry. If you restart the dryer again using the same settings, the dryer runs for less than a minute and stops again. 3. The computer controls are overly complicated and non-intuitive. 4. The dryer has a special Dryness control that has 5 levels that range from 1: Less Dry to 5: More Dry. When you use most of the computer controlled automatic cycles such as Normal, Heavy Duty, Perm Press, etc. The Dryness setting is automatically set to 3: Middle Dry. Why would you ever want the Dryness setting set to 3? I would think most people would want this set to 5: More Dry. I am constantly changing the setting to 5. However, as mentioned above, ehe sensor that determines when the clothes are dry is totally off and it causes the dryer to stop prematurely before the clothes are dry. Even when the setting is set to 5: More Dry. 5. Due to the above quirks, I find myself using the Time Dry cycle all the time. However, when you use Time Dry cycle the Eco Dry button comes on by default. When this button is on, the dryer stops prematurely before the time you have it set for is up. So you have to remember to turn off the Eco Dry button when you use the Time Dry cycle. It's totally annoying. If it weren't for these quirks, I would have probably given this dryer at least 4 stars--maybe even 5.
No, I would not recommend this to a friend- Pros mentioned:Noise level
Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quite & efficient. Love the wrinkle free feature.
I would recommend this to a friend - Pros mentioned:Overall performance
Great dryer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance! Has many features and works efficiently!
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item. Amazing machine. Better than old machine
I would recommend this to a friend - Pros mentioned:Overall performance
Great products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with these. They are also very nice looking.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Geri, it great to see you liking your new Samsung Dryer. I appreciate your review and happy to welcome you to our growing family. Thank you for trusting Samsung in your home. ^Brad
- Pros mentioned:Overall performance
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Seamless with the app. Would recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Washer Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great it works I really like it. Gotta use 50.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Me123, congratulations on your new Samsung Dryer. I am glad to hear you are enjoying the unit. We thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Capacity
Nice dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is nice looking and works well. Large capacity
I would recommend this to a friend - Cons mentioned:Cycle time
Annoying and inefficient.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look elsewhere. End up running each load twice (and we’re only two people not running full loads). I set to max dry and usually high heat and things still take 2 hours to dry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .It's indeed that an excellent working appliance is more promising, Curly. Here are some easy solutions to increase the drying quality of your unit!
Getting your dryer to dry your clothes shouldn't be complicated. Ensure you're loading the dryer correctly, what settings you're using are accurate, and whether you're keeping it clean and free of lint. Learn more from these details.
Clothes are not dry after using the Samsung dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
You may also watch our youtube video about "What to do if your Samsung dryer isn't heating or drying":
https://www.youtube.com/watch?v=LibK_OLFH4Q
Overloading your dryer can reduce the drying performance; learn more about "The best laundry load size for your dryer":
https://www.samsung.com/us/support/answer/ANS00080262/
The lint filter is the first place where moisture might get blocked, so Clean the Lint Filter before or after every cycle:
https://www.samsung.com/us/support/answer/ANS00050526/
Ensure to select the correct cycles and settings based on what is drying. For more information, see our guide for "Cycles, settings, and features on your Samsung dryer":
https://www.samsung.com/us/support/answer/ANS00051022/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145371908, to help our team pull up your information.
Have a great day!
^Chrystel
New dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great size and love the color. Already had the washer because my old dryer was still working prior. Love the features on this dryer the steam cycle works great!
I would recommend this to a friendDon’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a time sensor on dryer and can not shut it off. My clothes are still wet. I turn it back on for 30 minutes and it runs for 3 minutes. I hate it. I want my clothes completely dry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DavidS,
We understand that dealing with a dryer not drying well can be frustrating. Let us help.
The below link contains information on what to do when the dryer's heat is not enough to dry. It also includes other links for cleaning the dryer, running a vent blockage test, and error codes (if any).
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
You may also check pages 54-55 of the user manual for other recommended actions if the dryer does not dry/heat or dries unevenly.
https://downloadcenter.samsung.com/content/UM/202410/20241015032053189/DC68-03784S-04_IB_DV7000_EN_MES_240910.pdf
Lastly, we have provided the guides for the dryer's cycles, settings, features, and the recommended laundry load size for the washer and dryer, which we suggest also checking.
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148126883) to help our team pull up your information when you message us.
Thank you.
-Angelica
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not my best purchase it’s not drying it takes two cicles to get clothes ready
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JoseA,
We know how convenient it is to have a reliable dryer in our home, and we are glad to help you.
Below is a link to help with your dryer that takes two cycles to dry your clothes. Please select the option that relates to your experience. Check the embedded word connected to the steps for more details, and watch the full video included.
Clothes are not dry after using the Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number () when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the cycles on this dryer and my clothes dry in have the time.
I would recommend this to a friendSamsung dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how this machine works. It dries clothes so quickly and has so many different settings depending on needs.
I would recommend this to a friend