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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 474 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the overall performance, low noise level, and large capacity of the 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+. Many customers are pleased with how quickly it dries clothes and how easy it is to use, and also appreciate the various features, including the steam function and connectivity. However, a few customers have mentioned concerns about the cycle time and settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 474 reviews
  • Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't dry many blankets in one load. My old dryer could hold many and dried them all with no problem.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello GabrielaR,

      We understand that dealing with a dryer not drying well can be frustrating. Let us help.

      We suggest checking the link below to troubleshoot the dryer that does not heat or dry. The first link has another resource for the unit's cycles, settings, features, and error code guide. The second link is a video you may watch from start to finish.

      The dryer has no heat at all:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all

      What to do if your Samsung dryer isn't heating or drying:
      https://www.youtube.com/watch?v=LibK_OLFH4Q

      You may also refer to page 54 of the user manual for other solutions when the dryer does not heat/dry.
      https://downloadcenter.samsung.com/content/UM/202410/20241015032053189/DC68-03784S-04_IB_DV7000_EN_MES_240910.pdf

      Lastly, we have included a guide to learning the suggested laundry load size of the Samsung dryer to get the best results.

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149599551) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Beautiful dryer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The champagne color is very beautiful. The dry cycles are pretty fast and there are many options for settings. It has a lot of room for larger items like bedding. It's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, just make sure your vents are clean. The dryer also has a monitor to check to see if anything such as lent build up etc, is blocking vent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works very well. Still trying to see if I can get a dryer rack for it like the sales person in the store said was possible. He couldn’t be bothered, we ordered online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool and easy to use touch screen and interface. Dryer struggles to understand when clothes are damp especially with larger loads despite its large load capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Along with new washer, also purchased dryer to match. Very best performance on this appliance. Many choices to choose the perfect setting to dry just about anything you wash. Perfect dryer to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase. Happy guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new washer. Love it so far. Love the technology with the washer. Happy that it gives u suggestions based on the load u washing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MPMD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful dryer, it takes a bit longer to dry clothing but overall very please with this dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the machine I recommend good products I like a Samsung

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Barely lasted two years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job with drying clothes, quit working at exactly 2 years. Not worth fixing motor took a dump. This time around I wasn’t throwing money away got a used one for free off marketplace and it works great lol.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know I needed this. I’m a very simple dryer and washer kind of person. However the price was great, the choices are really good and my husband really enjoys doing laundry now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Dryer Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and Dryer were delivered promptly and the installers were very nice and pleasant. They helped with suggestions on maintenance as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer and features, only wish you could change dryer temp without having to go to timed settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Highly recommended. Delivery and installation on time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is good, sometimes clothing is a little damp, when you put back in you have to change to a different setting for it to finish drying, it's a really nice dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful!!! Dry's fast.. My only issue is the placement of the door .. Opens to the right and my clothes fall out as i am folding them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working great and found out the door can be switched to the other side, which was a nice bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Malary

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is the best I ever owned not much lints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good no complaints. Make sure you buy an extra cool water hose if you want the steam feature.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Alamaric, thank you for taking time out of your busy day to leave feedback on this. Welcome to the Samsung family! ^Shay Samsung

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really better than I imagined, happy that I was able to match both the washer and the dryer and they were on sale.

    I would recommend this to a friend