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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 474 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the overall performance, low noise level, and large capacity of the 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+. Many customers are pleased with how quickly it dries clothes and how easy it is to use, and also appreciate the various features, including the steam function and connectivity. However, a few customers have mentioned concerns about the cycle time and settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 474 reviews
  • Rated 5 out of 5 stars

    cool look dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good amazing dry times and sanitize items too nice option to change door opening for ease of loading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this online and was very pleased with this dryer. It is indeed a smart dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it this item everything works well theres no issues

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Possible incorrect hook up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s difficult for me to review this actual product due to the fact that we believe that the orifice was not the correct orifice for our liquid propane hook up. At no time could we get the dryer hot enough to dry our clothes. For example, I had my eight bath towels in for four hours before they would dry. This can happen when the wrong orifice is used. So it might not be anything on the dryer at all, but just the wrong product for our household. I ended up exchanging the product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, Tammy.

      Thank you for sharing your recent experience with us regarding your Samsung dryer. We understand how frustrating it can be when appliances fail to meet expectations, especially when it affects daily tasks like drying clothes efficiently. We're saddened to hear that you no longer have the product, but we would love to work with you in the future to ensure that you have a better experience.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best high efficient dryer I have used. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsungdryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung dryer plenty of options I like the wrinkle guard, steam option and refresh

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer - happy with our purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer -matches our washer nicely - great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drier after figuring it out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Messi g with setting I love it now but there is a learning g curve to learning the dry times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. The app alerts and timer on the machine really does make a world of difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this dryer except the dry-times should be adjusted. Cycles are confusing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer review.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer, large size. Only comment is that the color finish smudges easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workers great attitude

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan a d Rodolfo they gave me a great servicei would recommend them anytime

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer replaced another Samsung that one day had no power. While not perfect, the predecessor was a decent dryer. Like other reviewers, I find the sensor to be useless and or defective - clothes are always damp unless they are synthetic or really lightweight. Forget about warm dry towels. The only way to get things reasonably dry is by using the timed dry setting and even that doesn't always do it. The drum light is a nice feature. Addition of Wifi/app is pretty useless as it is informational only. Not sure I need an alert every time someone in my household finishes a load.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      Addressing your experience with the dryer is much appreciated, CraigH.

      Getting your dryer to dry your clothes shouldn't be complicated. Ensure you're loading the dryer correctly, what settings you're using are accurate, and whether you're keeping it (and the exhaust vent) clean and free of lint. Learn more from these details.

      Clothes are not dry after using the Samsung dryer:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      You may watch our youtube video about "What to do if your Samsung dryer isn't heating or drying":
      https://www.youtube.com/watch?v=LibK_OLFH4Q

      Clean the moisture sensor on your Samsung dryer, so it doesn't shut off early:
      https://www.youtube.com/watch?v=lwWeL5JYNNo

      To get the best results while doing laundry, learn more about "The best laundry load size for your dryer":
      https://www.samsung.com/us/support/answer/ANS00080262/

      Ensure to select the correct cycles and settings based on what is drying. For more information, see our guide for "Cycles, settings, and features on your Samsung dryer":
      https://www.samsung.com/us/support/answer/ANS00051022/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145238217, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about how well this dryer works.the Best part no wrinkles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!!! Has a new system iron , has to many cicles!!!! I recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing i love it save me money and time great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - love it - love the smart home features capacity great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for! Great design and perfect for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serious upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giant size and so much more efficient than the replaced set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy I bought this machine. I love it. It works great.

    I would recommend this to a friend